Michael Devane Email & Phone Number

A senior leader with a diverse and successful track record of managing large operational client service teams delivering a high-quality service to clients across EMEA, US and APAC. I have delivered business growth by exceeding client expectations and continually developing new and incremental services in conjunction with clients and business partners to meet changing market requirements.I am recognised for my ability to build and develop high-performing, client focused teams through fostering a culture of client focus, employee development, automation and innovation to meet evolving business challenges.I have led the successful implementation of large-scale change programs utilising my people management, collaboration and problem-solving skills combined with my technical product knowledge to deliver successful outcomes.I have embraced changing regulatory requirements ensuring new processes and procedures were implemented including an outsourcing oversight framework with service level agreements, performance metrics and monthly reporting, as well as a methodology for implementing new regulations as they become effective. As a commercially focused innovative leader who builds long term mutually beneficial relationships with all stakeholders, I am now ready to bring my leadership to a new challenge.