Application Control Analyst
CurrentAfter gaining my Higher Diploma, I was determined to leverage the skills and knowledge which I had gained, and so I am proud of my achievements to date working at Global Payments, a leading provider of payment technology to some of the world’s biggest banks. Having started out as an Integration & Support Analyst, I was rapidly promoted to Application Control Analyst, in which role my key responsibilities include: - Delivery of settlement files to multiple financial institutions via SFTP/FTP- Maintenance and development of wide-ranging componentry, including complex servers and scheduling engines- Working proactively both in and out of hours for the completion of emergency production changes- Utilising exceptional communication skills in order to liaise effectively between various development and production teams for the resolution of complex troubleshooting agendas, whilst also adhering to tight solution-creation deadlines- Acting as a lynchpin capable of delivering on all technical aspects of MS SQL server reporting, log reviewing and interpreting, as well as provision of general technical advice to internal account managersIn a short space of time, I have already developed a reputation for my ability to balance technical expertise with professional judgement and sound communication, resulting in tangible benefits for the company. Overall, I have enjoyed my time working for the company, and it has given me the confidence and determination to take the skills I have acquired and apply them in challenging new settings moving forward with my career.