Critical role in maintaining the integrity of store operating procedures by providing the best experience to internal associates as well as external customers.Inventory Management including cycle counts, ordering, receiving, maintaining, returning, tracking, and securing equipment and supplies.Served as operational liaison between agents, vendors, customers and various internal departments.Coordinated with management on all daily, weekly and monthly counts while providing documentation to management for follow-up to improve internal processes with coaching opportunities.Managed promotional store resets for new devices and accessories while upholding merchandising standards and instilling pride of ownership in store appearance.Performed mock audits and operational tasks to maintain audit ready status in store at all times.Assumed responsibility for balance and bank deposits at point of sale cash drawers.Reviewed and coordinated any refunds, billing, and credit concerns with management.Processed and prepared accurate and detailed paper trail for record keeping and reporting compliance.Prepared and reviewed all adjustments and write-offs through point of sale system.Worked closely with management in implementing best practices for store employees and new hires

Inventory Management and Back Office responsibility for six locations throughout the state of Wyoming.Inventory management including cycle counts, ordering, receiving, maintaining, returning, tracking and securing of equipment and supplies. Effectively managing time between locations exercising excellent multi-tasking skills and detailed organization. Responsibility for ensuring the audit ready status of stores at all times. Instituted detailed and accurate record keeping and reporting compliance for all locations. Worked closely with management to ensure compliance of all point of sale and back office processes, policies, and procedures. Traveled to various locations to provide support and maintenance as well as oversee operations.

Full responsibility for daily warehouse operations.Inventory management and reporting.Direct customer contact providing service, load-outs, delivery and loading/unloading. Direct responsibility for product assembly and repair.Maintain certification and knowledge of all products.Certified forklift operator.Certification on product repair.Awarded for lowest damaged inventory company wide.Recognized twice for excellent customer service