Land 10 interviews a month with 0 effort: joinrelentless.com- Generates awareness and interest in Relentless through LinkedIn outreach.- Reaches out and communicates with potential candidates.- Assists candidates in getting to know the company and what we do to make your job search 100x better with 0 effort.

- Maintained a customer retention rate of 95% by proactively identifying and addressing potential issues, resulting in increased customer satisfaction and loyalty.- Streamlined customer onboarding process by implementing a new software system, resulting in a 30% reduction in onboarding time and improved customer satisfaction ratings by 15%.- Collaborated with cross-functional teams to identify and address key client pain points, resulting in a 30% decrease in customer churn rate.- Utilized data analytics to identify upsell opportunities within existing client base, leading to a 15% increase in average contract value.- Developed and executed a contract renewal strategy that resulted in an 80% renewal rate

- Collaborated with cross-functional teams to develop and deliver training materials, increasing customer satisfaction scores by 15% within the first three months of implementation.- Identified key pain points through survey data analysis and implemented targeted improvements, resulting in a 15% decrease in customer churn rate within the first three months of onboarding.- Served as a liaison to our sales and customer success team to communicate the needs of our customers.- Streamlined customer onboarding process by implementing a new software system, resulting in a 30% reduction in onboarding time and improved customer satisfaction ratings by 15%.

-Provided one-on-one counseling sessions to undergraduate and graduate students to assess their interests, skills, and career goals.- Developed and delivered career exploration workshops, helping students gain insights into various industries and job opportunities.- Implemented and maintained a comprehensive online career resource center, offering a curated selection of tools, assessments, and job market information.- Collaborated with academic advisors and faculty to integrate career development into the curriculum, fostering a culture of proactive career planning.Conduct mock interviews, resume reviews, and networking events to enhance students' job readiness and professional communication skills.- Established and managed partnerships with local businesses and organizations to create internship and job placement opportunities for students.- Utilized data analysis and surveys to evaluate the effectiveness of career counseling programs and continually enhance services.

- Developed and executed a comprehensive social media outreach strategy that resulted in a 60% increase in lead conversion for the B2C sales team.- Provided proactive customer support to business owners through phone, email, and video calls, resulting in a 20% decrease in unresolved issues.- Delivered monthly workshops to educate employees on best practices for effectively utilizing software features, leading to a 20% increase in upsell opportunities.- Successfully onboarded 100 new customers within the first quarter, resulting in a 20% increase in customer retention rate.- Conducted in-depth data analysis of customer usage patterns and identified areas for improvement, resulting in a 10% increase in customer satisfaction scores.

I worked in the office of the Chief Financial Officer. I assisted with various projects, consolidated notes, reviewed documents, completed a capstone project and researched about any recent news involving the USPTO. I also contributed my own ideas and perspective on different issues.