Michael Deweese Email & Phone Number

Greater Boston

Wedding, Portrait, Event and Fine Art PhotographyPhotography in the permanent collection of the Eugene O'

San Francisco Bay Area

International trainer and national support for Noritsu photo printing equipment.Client instruction, from basic operation to minor repair.Performed installation, maintenance, and repair of photo processing, vending equipment and hospital scrub machines. Service Excellence Award nominee Fostered and maintained relationships with Fortune 500 clients.Prepared detailed analysis of service, auto maintenance, expense reports and time sheets in a timely manner.

Mahwah,Nj Pleasanton, Ca

Facility Manager for a Fortune 1000 company.Service and maintain territory of equipment. Resolve greater than 90% of service calls with out assistance. Perform mechanical and electronic adjustments on equipment as outlined in Service Manuals and Bulletins. Maintain parts inventory and proper level of inventory control and usage. Perform all required administrative functions in an accurate and timely manner. Keep Field Service Manager informed of machines performing below standards and report all actions taken towards resolution.

Identify photo training and certification need within district.Certified operators of the photo processing equipment.Coordinated the local events of a 500 store, new equipment rollout.Manage and focus customer service driven sales for 38 stores.Advise the Regional Category Specialist on technical issues and support.Continue to maintain customer relationships and service through out the Longs Drugs to CVS Pharmacy acquisition.Provided demos and services at company sponsored LPGA event.

• Identify photo training and certification need within region.• Conducted training classes on the operation and maintenance of the photo processing equipment.• Researched and designed online safety project that has resulted a company wide savings of $36,000.• Preformed management training related to Photo Lab Operation for diverse audiences including Executive Leadership.• Maintained an over 95% compliance with Photo Lab Certification Classes.• Delivered over thirteen hundred hours of adult learning content.• Managed annual OSHA Photo Lab Safety Training for over 1,800 employees.• Maintained current and accurate photo training curriculum.• Completed a variety reports including but not limited to; expense reports, project update analysis and training populations to identify training opportunities.• Assisted with the maintenance of photo training center photo equipment.• Completed Lierac Skin Care Advisor Class.

• Regional trainer for wholesale photo printing equipment.• Conducted technical training classes for clients, from basic operation to minor repair.• Performed installation, maintenance, and repair of photo processing equipment.• Fostered and maintained relationships with multiple Fortune 500 clients i.e. Costco, Target and Safeway.• Prepared detailed analysis of service, auto maintenance, expense reports and time sheets in a timely manner.• Chosen from a team of 8 to lead multiple workshops at district meetings.• Consistently assessed and served customers’ and managements’ needs.

Scheduled and supervised a staff of 6 employees.Annually evaluated and set goals for employee development.Reviewed, adjusted, maintained and organized store merchandise and photo lab supply stock levels.Evaluated customers’ needs and helped facilitate their purchasing appropriate equipment.

Computer Systems Networking And Telecommunications

Diploma, Photography