Michael Dillon
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Michael Dillon Email & Phone Number

Booking and Customer Services Supervisor at DFDS Booking & Customer Services Supervisor
Location: Duncormick, County Wexford, Ireland 8 work roles 3 schools
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Role
Booking and Customer Services Supervisor
Location
Duncormick, County Wexford, Ireland
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Who is Michael Dillon? Overview

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Quick answer

Michael Dillon is listed as Booking and Customer Services Supervisor at DFDS Booking & Customer Services Supervisor, a with 8801 employees, based in Duncormick, County Wexford, Ireland. AeroLeads shows a matched LinkedIn profile for Michael Dillon.

Michael Dillon previously worked as Booking & Customer Services Supervisor at Dfds Booking & Customer Services Supervisor and Client Service Representative, Corporate Trust at Bny Mellon. Michael Dillon holds Training Delivery And Evaluation, Training Excellence, Qqi Level 6 from Nl Training.

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DFDS Booking & Customer Services Supervisor

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Profile bio

About Michael Dillon

Previously with BNY Mellon (Ireland) I worked as analyst in alternative investment services with an oversight role of two offshore teams in Chennai, India and Wroclaw, Poland. Also working in co-operation with Fund Accounting, AML and Registration teams in Dublin and Wexford I ensured administrative functions are carried out efficiently and in accordance with regulatory compliance and deadlines. Managing a range of hedge funds based on daily, week and monthly NAVs and Trade Dates, I was also responsible for transaction\administrative reporting, placing trade instructions and releasing financial payments. Previously, I was an experienced SME Automation Specialist within AIB Bank - Direct Channels. I travelled extensively in the South East to meet business customers of AIB in their premises or local branch. I took a professional approach to all meetings, having fully researched the customer account. It was then time to listen to the customer & base solutions on their needs.

Listed skills include Banking, Retail Banking, and Automation.

Current workplace

Michael Dillon's current company

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DFDS Booking & Customer Services Supervisor
Dfds Booking & Customer Services Supervisor
Booking and Customer Services Supervisor
Unknown
Website
Employees
8801
AeroLeads page
8 roles

Michael Dillon work experience

A career timeline built from the work history available for this profile.

Client Service Representative, Corporate Trust

Feb 2020 - Jul 2021

Analyst, Alternative Investment Services

County Wexford, Ireland

Oversight role in assisting clients and investors manage the operations and administration of multiple hedge funds. I mange production of reports and financial payments on innovative platforms developed exclusively for alternative investments. Funds range from daily to monthly, I work to strict deadlines and regulatory driven procedures. From account opening to placing of trade instructions I ensure all guidelines are follow precisely and efficiently by our off-shore teams in India and Poland.

Sep 2018 - Feb 2020

S.M.E Automation & Convenience Banking Specialist

Aib

South East Region - Wexford, Wicklow , Tipperary, Carlow

Working closely with SMEs & larger business clients I offered a professional, confidential review of their day-to-day banking transactions. By offering automated alternatives to cash & paper, I helped my clients reduce banking fees & administration time, ultimately allowing them time to focus on what they did best - their business.

Aug 2007 - Oct 2017

Branch Banking Official

Aib

Aib Bank, New Ross, Co Wexford

Customer Service & Sales Development for online banking products. Various cashier roles – personal cash, business cash & FX (foreign exchange) cashier. ATM balancing & operations, along with the ordering & remit of cash & foreign currencies. Deposit retention, Fee analysis & account opening with focus on anti money laundering.

Aug 2002 - Aug 2007

Customer Support Official, Aib Payments & Operation

Aib

Donnybrook, Dublin 4

Provided on-line & telephone support to clients submitting electronic payments. Required acting with appropriate level of urgency & assertiveness to meet deadlines. Responsibility for contingency processing in event of system failure and developing relationships with corporates to prioritise high value payments.

Jun 2001 - Aug 2002

Business Help Desk Support, Aib User Support

Aib

Dublin 2

Provided business & IT support to AIB branch network. I was central point of contact for 26 Support Specialists nationwide. Produced management reports & logged I.T faults to resolution with outside vendors. Volunteered for 3 month secondment to West Cork Region to provide business support.

Aug 1998 - Jun 2001
Team & coworkers

Colleagues at DFDS Booking & Customer Services Supervisor

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3 education records

Michael Dillon education

Training Delivery And Evaluation, Training Excellence, Qqi Level 6

Nl Training

"O': Level & "Higher" Level - Scottish Certificate Of Education, 7 "O" Level & 5 "Higher" Level

St Andrew'S High, Clydebank

Activities and Societies: Drama Club, School Soccer Team

FAQ

Frequently asked questions about Michael Dillon

Quick answers generated from the profile data available on this page.

What company does Michael Dillon work for?

Michael Dillon works for DFDS Booking & Customer Services Supervisor.

What is Michael Dillon's role at DFDS Booking & Customer Services Supervisor?

Michael Dillon is listed as Booking and Customer Services Supervisor at DFDS Booking & Customer Services Supervisor.

Where is Michael Dillon based?

Michael Dillon is based in Duncormick, County Wexford, Ireland while working with DFDS Booking & Customer Services Supervisor.

What companies has Michael Dillon worked for?

Michael Dillon has worked for Dfds Booking & Customer Services Supervisor, Bny Mellon, and Aib.

Who are Michael Dillon's colleagues at DFDS Booking & Customer Services Supervisor?

Michael Dillon's colleagues at DFDS Booking & Customer Services Supervisor include Sinead C., Jakob Hansen, George Tandiko, Pascal Grand, and Piotr Latosiński.

How can I contact Michael Dillon?

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What schools did Michael Dillon attend?

Michael Dillon holds Training Delivery And Evaluation, Training Excellence, Qqi Level 6 from Nl Training.

What skills is Michael Dillon known for?

Michael Dillon is listed with skills including Banking, Retail Banking, and Automation.

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