Michael Dillon

Michael Dillon Email and Phone Number

Booking and Customer Services Supervisor @ DFDS Booking & Customer Services Supervisor
Unknown
Michael Dillon's Location
Duncormick, County Wexford, Ireland, Ireland
About Michael Dillon

Previously with BNY Mellon (Ireland) I worked as analyst in alternative investment services with an oversight role of two offshore teams in Chennai, India and Wroclaw, Poland. Also working in co-operation with Fund Accounting, AML and Registration teams in Dublin and Wexford I ensured administrative functions are carried out efficiently and in accordance with regulatory compliance and deadlines. Managing a range of hedge funds based on daily, week and monthly NAVs and Trade Dates, I was also responsible for transaction\administrative reporting, placing trade instructions and releasing financial payments. Previously, I was an experienced SME Automation Specialist within AIB Bank - Direct Channels. I travelled extensively in the South East to meet business customers of AIB in their premises or local branch. I took a professional approach to all meetings, having fully researched the customer account. It was then time to listen to the customer & base solutions on their needs.

Michael Dillon's Current Company Details
DFDS Booking & Customer Services Supervisor

Dfds Booking & Customer Services Supervisor

View
Booking and Customer Services Supervisor
Unknown
Website:
dfds.com
Employees:
8801
Michael Dillon Work Experience Details
  • Dfds Booking & Customer Services Supervisor
    Booking And Customer Services Supervisor
    Dfds Booking & Customer Services Supervisor
    Unknown
  • Dfds Booking & Customer Services Supervisor
    Booking & Customer Services Supervisor
    Dfds Booking & Customer Services Supervisor Jul 2021 - Present
    Rosslare Europort
  • Bny Mellon
    Client Service Representative, Corporate Trust
    Bny Mellon Feb 2020 - Jul 2021
  • Bny Mellon
    Analyst, Alternative Investment Services
    Bny Mellon Sep 2018 - Feb 2020
    County Wexford, Ireland
    Oversight role in assisting clients and investors manage the operations and administration of multiple hedge funds. I mange production of reports and financial payments on innovative platforms developed exclusively for alternative investments. Funds range from daily to monthly, I work to strict deadlines and regulatory driven procedures. From account opening to placing of trade instructions I ensure all guidelines are follow precisely and efficiently by our off-shore teams in India and Poland.
  • Aib
    S.M.E Automation & Convenience Banking Specialist
    Aib Aug 2007 - Oct 2017
    South East Region - Wexford, Wicklow , Tipperary, Carlow
    Working closely with SMEs & larger business clients I offered a professional, confidential review of their day-to-day banking transactions. By offering automated alternatives to cash & paper, I helped my clients reduce banking fees & administration time, ultimately allowing them time to focus on what they did best - their business.
  • Aib
    Branch Banking Official
    Aib Aug 2002 - Aug 2007
    Aib Bank, New Ross, Co Wexford
    Customer Service & Sales Development for online banking products. Various cashier roles – personal cash, business cash & FX (foreign exchange) cashier. ATM balancing & operations, along with the ordering & remit of cash & foreign currencies. Deposit retention, Fee analysis & account opening with focus on anti money laundering.
  • Aib
    Customer Support Official, Aib Payments & Operation
    Aib Jun 2001 - Aug 2002
    Donnybrook, Dublin 4
    Provided on-line & telephone support to clients submitting electronic payments. Required acting with appropriate level of urgency & assertiveness to meet deadlines. Responsibility for contingency processing in event of system failure and developing relationships with corporates to prioritise high value payments.
  • Aib
    Business Help Desk Support, Aib User Support
    Aib Aug 1998 - Jun 2001
    Dublin 2
    Provided business & IT support to AIB branch network. I was central point of contact for 26 Support Specialists nationwide. Produced management reports & logged I.T faults to resolution with outside vendors. Volunteered for 3 month secondment to West Cork Region to provide business support.

Michael Dillon Skills

Banking Retail Banking Automation

Michael Dillon Education Details

Frequently Asked Questions about Michael Dillon

What company does Michael Dillon work for?

Michael Dillon works for Dfds Booking & Customer Services Supervisor

What is Michael Dillon's role at the current company?

Michael Dillon's current role is Booking and Customer Services Supervisor.

What schools did Michael Dillon attend?

Michael Dillon attended Nl Training, Pontifical University, St Patrick's College, Maynooth, St Andrew's High, Clydebank.

What skills is Michael Dillon known for?

Michael Dillon has skills like Banking, Retail Banking, Automation.

Who are Michael Dillon's colleagues?

Michael Dillon's colleagues are Tony Brock, Mads Skovsgaard Rasmussen, Tafida Gabr, Eric Brugneaux, Tamás Farkas, Arben Ademi, Gary Andrews.

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