Franchise Performance Director
Current• Focal point of position is on improving KPIs of individual franchise locations inclusive adherence to brand standards and control quality• Support and coach franchisees to improve operations metrics as they relate to overall client satisfaction and results• Conduct site visits; communicate operational and compliance guidance and education during site visits• Document adherence to Company compliance standards, improvements made, areas of opportunity and direction on how to improve•Problem-solve root causes of operational opportunities across franchise organizations and implement change via business reviews, action plans, and other tactics• Responsible for protecting and enforcing brand standards through routinely advising company leadership teams on areas of opportunity and strategies for maintaining excellence •Analyzes territories P&L and operations• Responsible for working with franchisees on territory and organizational level profitability• Coach and counsel franchisees to reach individual territory goals• Understand market conditions impacting mobile fitness operations and performance with the ability to identify, recommend and influence revenue generating opportunities• Influence and inspire franchisees to engage in the brand and COMPANY initiatives• Build territory relations by visiting COMPANY locations, communicating with franchisees via voicemail, e-mail, individual franchise meetings and written communications•Manage a team of COMPANY Franchise Business Coaches• Ability to guide franchise owners’ in developing a business plan• Coach franchise owners’ in executing an effective profitable business plan and continued performance maintenance
