After being a public servant at the CRA for over 4 years, I got tired of calling people who had been audited to tell them they owed thousands of dollars to the federal government.After helping several co-workers receive discounts they were eligible for years, I quickly realized how rewarding it was to audit your bill, then call your provider and negotiate with them to get you a better rate using special promos, discounts and loyalty offers.Most people don't have time to call in and negotiate. We take care of the hard part, you get the credits. If you can't save money it's free. Most people actually want to pay us a huge commission because it means they have saved tremendously.Providers are happy to keep a client that was unsatisfied and would potentially cancel. Finally a win-win for everyone!