Michael Distefano Email and Phone Number
Hello and thank you for having an interest in my profile. Here's a brief summary about myself; For over 12 years, I've worked in the frontline service sector in multiple industries such as hospitality, retail, tourism & events, fitness, and private health insurance. I've attained multiple skills on how to deal with different circumstances and situations within a face-to-face & virtual manner. I have a passion for the public with helping them with their daily needs. I've worked across the Sydney Metropolitan Area with taking on a adaptable and flexible approach in my career path dealing with different clientele basis that helps with the business operations from small-medium businesses to large corporations. In the past 20+ years in my recreational time, I've travelled extensively domestically and internationally around Australia, New Zealand, Asia-Pacific, and Europe regions which has helped with my cultural awareness skills.I've attained leadership skills with helping the local community in recreational sporting groups and activities which has helped me to guide and support people to their goals within a personal and group approach. I currently help, lead, volunteer, and coach in the running community space as one of my many hobbies, passions and volunteer projects. The associations I've volunteered for are The Running Company The Shire, Parkrun Australia, Beyond Blue, & Pont 3 Events to name a few. In my spare time I'm an avid runner, fitness fanatic, sports enthusiast, photographer, podcast listener, community run leader, volunteer and adventurist which keeps me busy and going outside of work hours. There's a few motto's I live by is "Dream Believe Achieve", "Find Your Mountain", "Trust The Process" & "Live With Purpose". Major Achievements, Qualifications & Projects To Date:- Run Leader at The Running Company The Shire (August 2020 - Current)- Run Director at Menai Parkrun (2022-2023)- Cert IV Fitness (2018)- Employee Of The Year at Rydges Sydney Central (2019)- MWD Coaching (2021-Current)- Level 2 Recreational Running & Club Coach at Athletics Australia (2020-Current)- Medibank Private Limited Retail Ambassador for Parkrun Australia (2022-2023)- Sutherland District Athletics Club Committee Member (2020-2021)I look forward to connecting and networking with you soon!
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Program AssistantBelgravia LeisureSylvania Waters, Nsw, Au
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Local Community ConsultantMedibank Aug 2022 - PresentMiranda, New South Wales, AustraliaLocal Community Consultant, Health & Wellbeing Advisor & Customer Sales ConsultantSydney South Geo Catchment - Sutherland Shire, Campbelltown, Liverpool, Wollondilly, Illawarra, Shoalhaven, Southern Highlands local government area's and regionsRetail Centres worked at - Miranda, Bondi Junction, UNSW, Bankstown, CampbelltownIncrease sales penetration through quality conversations which helps members needs and following up with existing/created leads through private health, pet and travel insurance Interest and willingness to help members by providing accurate and well-informed adviceEnsuring quality service is provided and effective relationships are always maintained with members, colleagues, providers, internal and external stakeholdersContinue to identify opportunities to improve retention of existing members as well as improved conversions of prospectsParticipate within virtual channels when service opportunities are requiredEngage with current and potential members in a positive way to ensure quality conversations with an outcome that meets the members needs of their policyInterest and willingness to help our members within store or on virtual channels Participate in the development and implementation of monthly sales activity plans which complement the annual sales plan for the retail centreParticipate in promotional and marketing campaigns internally and externally Utilization of reports provided by the business to ensure sales strategy effectiveness and undertake corrective actions Actively participate in team meetings and contribute to other team and operational planning-based activitiesComply with regulations within industry standards through training and development Advise, promote and support members with utilising health and well-being programs internally of their currents needs and health circumstancesLocal business development to build relationships and create contacts pipeline for sales opportunities -
Event StaffThe Ironman Group Oceania Aug 2024 - PresentSydney, New South Wales, AustraliaEvent Services Crew taking on multiple job roles and tasks within contracted events under the The Ironman Oceania Group. Events & Job Roles Completed To Date: - City 2 Surf 2024 (August 10th - 11th) - Clothing Collection Assistant -
DirectorMwd Coaching Oct 2021 - PresentSydney, New South Wales, AustraliaProvide health and movement analysis screenings for clientsProvide recreational running, athletics, strength & conditioning, sport specifics, recreational activities, and programs for clients within the business·Demonstrate and cue clients within programs and sessions Provide health, fitness, wellness, and equipment advice within the scope of practise of Fitness AustraliFully insured and registered under governing bodies (Fitness Australia, Marsh, Athletics Australia) Provide feedback and support on performance for groups and individuals during training sessions and programs. Invoice clients and businesses for membership, coaching, and merchandise services within the business system Provide community group sessions within the local community Participate and coach in a safe and effective COVID-19 manner Market the small business through website and social media platforms Upskill and learn through fitness education providers to better by knowledge and serviceSub-contract under different services and providers Coach and provide services within the business Provide basic counselling servicesRefer clients to allied health and specialty services when it’s out of my scope of practiseNetwork, liaise, and build rapport between clients and services in different industries
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Personal TrainerLive Well Health & Fitness Studio Jan 2022 - Jul 2022Kogarah, New South Wales, AustraliaAssess and screen new members through health screening procedures Write up programs for member’s goals and needs in everyday life circumstances to specific purposes Demonstrate and cue members programs and sessions Provide support and feedback for members within and outside the gym Plan and implement strategies to keep members on track with their goals through external and internal sources Refer members to allied health and specialty services when it’s out of my scope of practise Provide basic counselling services Liaise and help with specific population groups such as rehabilitation, allied health conditions and seniors within the gym Network, liaise, and build rapport between clients and services in different industries Report and huddle with head coaches to keep on track with coaching members in and outside the gym Build and maintain rapport between members and coaches Clean and maintain the gym through cleaning procedures within a COVID-19 safe manner Book and plan members sessions and appointments within the business software platform Cover coaches’ members programs when needed due to being away Use Microsoft Excel & Word for programming sessions Work on a rotating roster within booked sessions Open and close the gym through security procedures -
Sales CoordinatorGym Direct Jan 2021 - May 2022Taren Point New South WalesGreet customers at the door within showroom visits and equipment pick up appointments within a COVID-19 safe manner Answer phone calls and email within fitness equipment enquiries Australia wide. Provide product advice and fitness industry knowledge within showroom visits, phone calls and email enquiries. Demonstrate and help people with fitness equipment within the showroom Provide quotes for customers via face to face and emails Follow up quotes via emails and point of sales Point of sales within quotes via credit card and cash payments Report, liaise, and cross train within different departments of the company Administration duties of filing and updating details of customers in the systemUpdate stock within the inventory system Pick and pack fitness equipment items for customers through manual loading warehouse proceduresKeep showroom, office area and warehouse tidy through basic cleaning proceduresStock front of house shelves Build rapport between businesses and customers for repeat point of sales Network and liaise with customers, companies and clients within different industries including the fitness, allied health, sporting, and logistics industries Update and upskill of new products and promotionsMonday – Friday Roster: 9am – 5pm -
Sports CoachFreelance (Self Employed) May 2020 - Sep 2021Sydney, New South Wales, AustraliaMonitoring, varying, adapting the training environment to ensure inclusive and safe activity that is both enjoyable and challenging for a variety of recreational runners and fitness participants in clubs, squads, groups, and individual training situations and programs. Identifying and varying appropriate activities in accordance with the physical, emotional, and social maturation of the recreational runners and fitness participants in their programWork with head coach and coaches to motivate, support and assist members in session with technique and injury preventions/rehabProvide feedback and support on performance for groups and individuals during training sessions and programs. Communicate effectively in group and individual situationsUse appropriate methods, terminology, drills and activities to instruct appropriate adjustments for sessionsPlan and implement variety of activities that will help develop the components of fitness into training sessions and programs for recreational runners and fitness participantsParticipate and volunteer within recreational activities and services within the fitness, sporting, and coaching industries. Collaborate with fitness, sporting, coaching, allied health, and equipment services Provide basic support of counselling for clients -
Guest Service AgentRydges Hotels & Resorts Oct 2018 - Nov 2020Surry Hills, New South Wales, AustraliaConcierge, Guest Services Agent & Night Auditor Check In & Check Out guests within the Opera Software SystemWorks a 7-day rotating roster which includes; AM Shift: 7:00am-3.30pm, PM Shift: 3:00pm – 11:30pm, 11:00pm – 7:30amTake or direct phone calls to other departments about hotel enquiries Report to front office manager, duty manager and heads of department when requiredEmail or phone call guest’s and departments for enquiries within and outside the hotel propertyNetwork and operate with people, establishment’s, operator’s and companies within different industries and occupations Help out guest enquiries and needs within the hotel and on the front desk Make reservations over the phone, front desk and internet for accommodation, transportation, tours, and events for guests. Valet guest’s private transportation (Automatic & Manual Transmission)Assist with luggage and logistics for guests, department’s and logistics companiesMail out lost property to guest’s File and update guest’s detail’s Night Auditor duties including; updating and filing paperwork, make up room service order’s, overlook and charge off transaction’s to the guests’ account, take walk in reservations, supervise the front desk overnight, assist with the night manager on duty, assist with guests needs and requirements within the hotel, outside the hotel & front deskTrain and help new employees within the front office department as a front office team leader Stand Down Period: March 25th 2020 – April 14th 2020 due to COVID-19Acting Duty Manager duties unsupervised during COVID-19 period (April 2020 – July 2020) Quarantine Hotel duties under the guidance of NSW Health (September 2020 – November 2020) -
Food And Beverage AttendantRydges Hotels & Resorts Oct 2016 - Nov 2020Cronulla, New South Wales, AustraliaFood & Beverage Attendant Setting up & packing down functions/conference roomsPrepare and serve hot and cold beverages Assist with breakfast shift duties Bar Attendant/Bar Backing Duties with Responsible Service Of Alcohol Take restaurant and room service reservations & orders Take payments at the registers Looking after Mini Bar Duties with replenishing stock in each of the guests’ room Sort & dispose rubbish & used linenWash & clean utensils, crockery, cutlery, and glassware to make sure they are stored correctly Stock & take up alcohol to the bar fridges/cabinets from the cool room & dry storeFunction/Cocktail Party/Conference Duties with looking after guests tables, drink orders, alternate food drop service (Wedding), taking out plates/trays of food (cocktail party), RSA Duties, topping up beverages, cleaning & clearing up tables, and replenishing food and beverages for conferences. Stand Down Period: March 2020 – November 2020
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Cafe AllrounderJamaica Blue Mountain Coffee Oct 2014 - Oct 2018Miranda, New South Wales, AustraliaCafé All-Rounder Wash and clean utensils and dishes and make sure they are stored appropriatelyHandle, sort, store and distribute food itemWash, peel, chop, cut and help prepare food itemsSort and dispose of rubbish Clean food preparation equipment, floors and other kitchen tools and areasTake customer’s orders Take payment at register Prepare and serve hot and cold beverages Set up tables and chairs Stock fridges and ensure all foodstuffs are stored correctlyPlace orders to replenish used stockMop and sweep floors Pack up chairs and tables -
Food ServerIndian Aroma Restaurant May 2012 - Dec 2014Cronulla Nsw
Frequently Asked Questions about Michael Distefano
What company does Michael Distefano work for?
Michael Distefano works for Belgravia Leisure
What is Michael Distefano's role at the current company?
Michael Distefano's current role is Program Assistant.
What schools did Michael Distefano attend?
Michael Distefano attended Tafe Nsw, Kirrawee High School.
Not the Michael Distefano you were looking for?
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Michael Distefano
Cfce Australia : Cembrit Architectural Panels : Wa Sole SupplierGreater Perth Area -
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