Michael Dolman Email & Phone Number

Greater Manchester, England, United Kingdom

Manchester, England, United Kingdom

🚀 Nurturing Excellence in New Blood 🚀During my time at Virgin, I discovered another facet of my skill set—I'm an adept trainer! Assisting new team members in swiftly acclimating and thriving has been a fulfilling experience. Seeing their growth is a testament to my commitment to cultivating success in others.

Greater Manchester, England, United Kingdom

Bury, England, United Kingdom

Confident, extremely enthusiastic and highly organised professional with exceptional attention to detail. Accustomed to working under pressure and producing work to a very high quality standard. Adaptable to change with excellent communication skills. Customer centric with a proactive approach to find solutions, drive service and customer improvements..

United Kingdom

Seasoned and adaptable hotel server for the 30 bed, 4 star hotel. Ability to meet the needs of the guests providing high levels of guest satisfaction by building customer rapport, with superb attention to detail. Adept at performing multiple simultaneous service tasks with complete accuracy and professionalism. Receiving positive reviews on guest review.

Cape Town Area, South Africa

Significant expertise with all levels of ISO (Quality and Health & Safety) compliance and monitoring. Proficient in IT technology and excellent communication skills. Consistent record of presenting accurate information based on the efficient and effective attention to detail. Strong problem-solving skills with high levels of integrity and honesty.

Cape Town Area, South Africa

Dedicated and attentive quality improvement specialist with extensive experience overseeing the Quality Management System (QMS). A committed approach to ISO (Quality and Health & Safety) compliance, with 6 years experience supporting the improvement of internal operations. Concurrently fulfilled the additional role of multi-faceted, efficient and reliable.

Cape Town Area, South Africa

Fulfilled the role of an information kiosk and first point of contact for all clients and visitors. Having the ability to listen to clients and anticipate in a calm and organized manner. Educated in the use of MS Office software and clear understanding of report writing, with exceptional customer service and telephone etiquette.

South Africa

Planning, preparation and delivery of first class hospitality service within the Food & Beverage department. Setting up and organising conference and meeting rooms for private or in-house functions, including weddings and musical festivals. Reporting directly to the F&B Manager and deputising when requested to do so. Responsible for customer correspondence.

Cape Town, Western Cape, South Africa

Responsible for the ordering kitchen utensils and equipment based on needs, managed employee contracts and payroll and supervised restaurant staff performance and accountable for the delivery of a positive dining experience to the guests. Provide H&S training and continuous upskill of employees. Adhere to company policies and ensure all staff are fully.

Diploma In Graphic Design, Graphic Web Design

Education record