Michael Donald Email & Phone Number

Nairobi County, Kenya

Standardizing cloud approach to create org-wide shared services for developers by unifying approach to deploying, securing, and managing applications.Designing and managing enterprise-wide cloud infrastructure using IaC and multi-cloud technologies (AWS, Azure).Leading cloud-native deployments, including Kubernetes, serverless, and PaaS.

• Responsible for improving the software delivery and operations process by automating and streamlining deployment.
• Built and managed infrastructure using AWS, including ECS, Fargate, RDS, and S3, Code Pipeline to support the software delivery and operations process.
• Implemented Infrastructure as Code (IAC) using Terraform and Ansible, reducing the time to provision new infrastructure on AWS.
• Worked with developers and vendors to improve the testing process by implementing automated testing using Selenium, reducing the number of bugs in production by 30%.
• Managed integration and deployment using Git, and Git-hub actions reducing overall deployment time.
• Created a File-watcher windows service, automating file management on the server and reducing manual labor by 40%.

Kenya

• Responsible for delivering and maintaining the bank's IT infrastructure to improve performance, reduce costs and improve stability.
• Worked with the security team to implement security controls for the distributed computing environment, ensuring compliance with regulatory requirements.
• Improved the monitoring and alerting process by using Prometheus and Grafana, reducing the TAT for detecting and resolving issues by 50%.
• Drafted and maintained a disaster recovery plan for some distributed computing environments, ensuring business continuity in the event of a disaster.
• Worked with the data analytics team to optimize ETL processes and improve query performance, reducing query time.
• Worked with the network team to collocate to a new data center, improving network performance and reducing maintenance costs by 25%.

Nairobi County, Kenya

Successfully led the deployment of Kamapay's suite of cloud-based fintech products, enhancing product reliability and user satisfaction.Expertly architectured a robust infrastructure on AWS for KamaPay Wallet deployment, utilizing Terraform and Ansible, leading to a 50% reduction in deployment time and a 30% increase in system efficiency.Accelerated.

Kenya

• Structured development and rotational program aimed at instilling skills to be self-empowered and cross-culturally competent. This exposed me to the data-engineering role and working with Timiza (fintech) within ABSA
• Completed a year-long management trainee program with hands-on experience in various departments including Timiza, operations, and data engineering.
• Conducted market research and analysis to identify new business opportunities, supporting successful product development.
• Participated in team-building and leadership development activities, strengthening communication and problem-solving skills.
• Collaborated with cross-functional teams, executing special projects and initiatives, such as a customer satisfaction survey and community outreach event.

Kenya

• Responsible for developing and maintaining software solutions to support the bank's IT infrastructure.
• Improved core-banking system reliability in processing batch requests, reducing evident degradation errors.
• Integrated fintech APIs for new financial products, resulting in increased revenue from partnerships i.e. Pesalink, Mullah.
• Developed MC Uploader to process credit and prepaid card transactions, reducing processing time.
• Automation of Staff Birthday messages.
• Developed a Master Card Uploader to process credit and prepaid card transactions for the card reconciliation team.

Kenya

• To develop and manage functional software as per business user requirements, defining system functionality and writing code in Laravel.
• Spearheaded the development of an online Regulatory and Compliance System to ensure compliance with CBK directives on Anti-money laundering and suspicious transactions
• Designed and developed a web platform for HR mentor management and Cafeteria Services.
• Conducted database creation, normalization, and maintenance for both systems.
• Conducted code reviews and provided guidance to junior developers to ensure code quality and consistency.

Nairobi

• To identify growth prospects and specific opportunities in the vertical device strategic plans for vertical penetration and tactical plan execution.
• To track performance management.
• To identify growth opportunities, up-selling and cross–selling.
• Provide leadership for customers by understanding business objectives and recommend business solutions.
• Develop customer value propositions and presentations.
• Gather and execute market intelligence.

Nairobi

Spear headed the analysis and review of companies website.Website design and development.Site optimisation for search engine traffic and better ranking.

Nairobi

• Diagnose and troubleshoot technical issues, including account setup and network configuration for Enterprise level clients.
• Designed, implemented, and maintained enterprise-level network infrastructure, including LANs, WANs, and wireless networks.
• Monitored network performance and availability, using tools such as SolarWinds and Wireshark, and performed troubleshooting to resolve issues.
• Developed and implemented security policies and procedures to protect the network against external threats.
• Collaborated with cross-functional teams, including IT operations, security, and project management, to deliver network solutions that meet business objectives.

Nairobi

Responsible for content creation, web user interface design, database creation and management.

Bachelor Of Business Information Technology, Computer And Information Sciences And Support Services

Kcse, A