Michael Dora Email & Phone Number

Martinez, Ca, Us

Oakland, California, Us

Oakland, California, Us

Results-driven with a broad depth of experience, and a proven track record of accomplishment in training and leading people, operations and wide-ranging projects in support of business goals and objectives. Solid teamwork skills; able to build and guide top-performing cohesive teams, providing motivation and clear direction resulting in greater productivity, efficiency, customer and employee satisfaction, and improved analytical results. Skilled at communicating with senior executives, stakeholders, vendors, and internal employees.Part of Kaiser Permanente HPPSA Program Management and Support Services Business Consulting and Implementation (HPMSS BCI) whose efforts take implementing numerous regional processing and platforms systems to create multiple unified digital platforms company wide. Provided consulting, analytical, and testing support for Kaiser Permanente HPPSA Program Management and Support Services Business Consulting and Implementation (HPMSS BCI)

Oakland, California, Us

KPCC Claims Connect UAT Flex Pool- Design and execute test plans on claims database Tapestry- Record and document results and compare to expected results- Detect software failures so that defects may be discovered and corrected- Generate historical analysis of test results- Document anomalies and issues and maintain database of defects- Examine code and execution of code in various environments- Verify specific action or function of code- Operate and maintain testing networks- Provide application instructions for users- Develop and document application test plans based on Tapestry requirements and technical specifications- Create meaningful error handling procedures- Implement application designs, create queries, and scripts- Participate and plan meetings- Ensure data integrity standards- Perform review, walkthroughs, and inspections of workData Analyst and Junior Project Coordinator- Enter claims information into Tapestry database- Create master spreadsheets for all claims entered into Tapestry- Track Authorization codes and referral numbers- Track Tapestry ID claim numbers- Work closely with project leads in creating work flows for Shared Services members - Keep accurate and organized clerical work for all physical claims- Assign specific claims to authorization and pends team- Help in finding specific claims for Triplet issues and vendor issues- Work closely with EPIC and offshore teams in solving discrepancy issues- Create reports for claims that either: need authorization, need to be keyed, or have triplet and vendor issues for end of day minutes of hearing call- Lock up and organize physical claims at the end of the day as well as hand out assigned work to various groups- Strategize and problem solve

New York, Ny, Us

Responsible for maintaining adjusters files in multiple units of workers compensation such as ICU, RTW, Medical Only, BMU, CCU, Liability Only on a general, medical, and legal correspondence basis.

Charlotte, Nc, Us

Assist in confirming trades between two worldwide banking entities to exchange currency at a certain rate (“deal”)Responsible for meeting worldwide deal value date deadlines Review all unconfirmed reports of daily deal values Use GBS tracking system to search and match deals in Fiona databaseCorrespond with bank traders regarding discrepancies Investigate and backtrack any discrepancies

Us

Answer phones on a multiple line phone, schedule meetingsPerform marketing research on home builders fairPrepare and disperse mail and faxesCreate new agent folders, buyers packets and marketing infoReserve conference rooms for agents and clientsResponsible for client contact regarding meetings and appointments

Bachelor Of Business Administration - Bba, Business Adm

Graduate Degree