Michael Dosu Email & Phone Number

Lagos, Nigeria

Nigeria

Port Hacourt

Develop business strategies to raise customers’ pool and store trafficMeeting sales target by training, motivating and providing feedback to sales staffEnsure high level of customer’s satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresDeal with all issues that arise from staff or customers (complaints, grievance etc)AchievementsAchieved company targets by 97% through exceptional… Show more Develop business strategies to raise customers’ pool and store trafficMeeting sales target by training, motivating and providing feedback to sales staffEnsure high level of customer’s satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresDeal with all issues that arise from staff or customers (complaints, grievance etc)AchievementsAchieved company targets by 97% through exceptional convincing powerEmployed customer service efficacy plans which proved invaluable in raising customer satisfaction scores from 40% to 92% within the 1st month of joining the store.Conducted 6 product awareness and understanding programs which brought a 60% increase in sales.Ran weekly and monthly strategy reports to analyse business trends and make recommendations which result in sales growth.Provided feedback on competitor activities and best practices. Show less

Bayelsa, Nigeria

Increase Active SIM & Recharge OutletsControls the distribution width and depth of the zone 2. Increase number of Channel PartnersLiaise and collaborate with Channel partners to identify ways to and the dealers and thereby increase penetrationRecommend measures to increase tertiary sales from existing & new retailers 3. To achieve Tertiary recharge salesCoordinate all sales activities so that sales turnover are optimizedTimely communication of all schemes… Show more Increase Active SIM & Recharge OutletsControls the distribution width and depth of the zone 2. Increase number of Channel PartnersLiaise and collaborate with Channel partners to identify ways to and the dealers and thereby increase penetrationRecommend measures to increase tertiary sales from existing & new retailers 3. To achieve Tertiary recharge salesCoordinate all sales activities so that sales turnover are optimizedTimely communication of all schemes /product launches to distributors and retailers 4. Achieve Gross Pre Paid targetsMaximize sales through effective execution and implementation of placement and distribution strategies 5.Manage, train and develop Field Sales Employee (FSE)Develop merchandise for new products/ schemes & market availability of Point of saleTracking and reviewing distributors and their FSEs on their secondary & tertiary sales and market expansionCoordinate with Sales Training Function for product, process and behavioural training of FSEs 6. Maintain effective Updated MISPartners with ZSM in gathering, coordinating, and communicating market information including competition activities, customer preferences ensuring effective sales management. Show less

Banana Island H/Q

Provision of efficient and professional administrative support to the Legal Directorate.Record-keeping and documentation of information with regard to all business partners.Preparation and packaging of Board and Committee packsfor use at Board andCommitteemeetings.Preparation and processing of operational documentation and forms for members of the Legal Directorate, such as travel requests, advance/reconciliation and collection of advance / travel stipend (petty cash… Show more Provision of efficient and professional administrative support to the Legal Directorate.Record-keeping and documentation of information with regard to all business partners.Preparation and packaging of Board and Committee packsfor use at Board andCommitteemeetings.Preparation and processing of operational documentation and forms for members of the Legal Directorate, such as travel requests, advance/reconciliation and collection of advance / travel stipend (petty cash slips).Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage.Managing inventory of assets and supplies, monitoring level of stocks, sourcing for suppliers and submitting invoices.Coordinating between departments and operating units in resolving day-to-day administrative functions.Planning and scheduling of meetings, conference calls, and other appointments on behalf of members of the Legal Directorate.Dispatch, receipt, and processing of mails and documentation.Management of a filing system for the Legal Directorate.Rendering of multifaceted general office support. Show less

Idioma En Español

Bachelor'S Degree, Economics