Michael Dowling Email & Phone Number

London, United Kingdom

London, England, United Kingdom

Provide expertise and advice to Opus Nebula regarding regulatory reporting, reporting in general, operating models, industry challenges and discuss potential solutions for upgrading technology via creation of additional client reporting templates.• Attend client and prospect meetings to ascertain their current processes and challenges to meet clients’ regulatory reporting obligations.• Develop regulatory reporting templates, defining the data requirements and demonstrating clear linkage… Show more Provide expertise and advice to Opus Nebula regarding regulatory reporting, reporting in general, operating models, industry challenges and discuss potential solutions for upgrading technology via creation of additional client reporting templates.• Attend client and prospect meetings to ascertain their current processes and challenges to meet clients’ regulatory reporting obligations.• Develop regulatory reporting templates, defining the data requirements and demonstrating clear linkage to a data dictionary to automate and support large-scale report production for complex product structures. Devise end-to-end operating model to enable clients to automate production, minimize manual intervention, reduce production costs and production timeframes.• Liaise with client base to understand current challenges to produce reports and service their clients’ needs. Source representative client data and understand existing production model to assist in the development of new target operating models utilizing Opus Nebula architecture. • Liaise with Opus Nebula development team to create report templates. Create representative source data to enable a marketable proof-of-concept for client presentations.• Identify solutions to upgrade technology and develop data collection target operating model to support compliance with global regulations, including European MiFID Templates (EMT), European PRIIPs Templates (EPT), CTI Cost & Charges, PLSA Vote Reporting, KIID/KID, ASIC RG97, Regulatory Technical Standards (RTS) of Sustainable Finance Disclosure Regulation (SFDR) and Task Force on Climate-related Financial Disclosures (TCFD). Show less

London, United Kingdom

Manage team providing all reporting, regulatory, and due diligence services to clients. Review more efficient ways to use technology and data sources to improve delivery. Collaborate with internal teams and external vendors to update business model for completing RFP, RFI, and due diligence questionnaires. Evaluate data delivery to data research and analytical platforms guaranteeing timely and accurate delivery of firm and product fund data for consultants, investment companies, and clients… Show more Manage team providing all reporting, regulatory, and due diligence services to clients. Review more efficient ways to use technology and data sources to improve delivery. Collaborate with internal teams and external vendors to update business model for completing RFP, RFI, and due diligence questionnaires. Evaluate data delivery to data research and analytical platforms guaranteeing timely and accurate delivery of firm and product fund data for consultants, investment companies, and clients. • Assessed procedures and initiated controls to increase efficiency and accuracy of data utilized by clients, consultants and prospects, increasing report production capacity by 40%.• Introduced new client report templates to automate production of monthly and quarterly client investment reports enhancing alignment with business investment and strategic prototypes.• Devised new work and management schedules to monitor diverse periodic client needs improving timetable to begin and distribute output.• Developed new operating model to ensure timely and accurate production of periodic client reports and compliance with global regulatory reporting requirements. Show less

London Area, United Kingdom

Studied existing operating model and executed method to deliver reporting obligations for institutional and retail clients. Analyzed and approved client reporting service levels for all report types including regulatory. Changed client reporting team structure to address client requirements by initiating programs to update technology usage and defined onshore against offshore responsibilities and controls. Supervised 16 onshore and 6 outsourced staff. • Reviewed Internal Audit Assessment of… Show more Studied existing operating model and executed method to deliver reporting obligations for institutional and retail clients. Analyzed and approved client reporting service levels for all report types including regulatory. Changed client reporting team structure to address client requirements by initiating programs to update technology usage and defined onshore against offshore responsibilities and controls. Supervised 16 onshore and 6 outsourced staff. • Reviewed Internal Audit Assessment of Client Reporting function and designed and implemented remediation plan with significant risk issues six months ahead of schedule. • Deployed roadmap to combine all global client report production with London team, standardizing global report offering, lowering production time and cost, introducing improved quality control, updating and documenting all department standard operating procedures. • Investigated all workflows to decipher existing state and noted golden data sources to validate report content data; decreased complexity and minimized manual activities by 60%, increasing automation via Vermilion Reporting Suite.• Co-led project to choose new vendor for factsheet production and create new digital fund center. • Completed RFP process and partnered with key client and business stakeholders to devise new factsheet templates. • Played key role in Client Reporting 2.0 project to design digital reporting platform for institutional clients. • Transformed, realigned and/or eliminated services saving more than 40% in running costs and recovering £500K in vendor overspend expenses. Show less

London, United Kingdom

Managed team of 30 providing client reporting services to EMEA institutional and wholesale clients. Rearranged team structure and duties to better align with timely and accurate production of factsheets, accounting and investment reports, regulatory reporting obligations, client inquiries, onboarding and change management. Assessed existing procedures and client/industry change requests to enhance dependent processes and services, address issues and lower complexity. • Overhauled MIS… Show more Managed team of 30 providing client reporting services to EMEA institutional and wholesale clients. Rearranged team structure and duties to better align with timely and accurate production of factsheets, accounting and investment reports, regulatory reporting obligations, client inquiries, onboarding and change management. Assessed existing procedures and client/industry change requests to enhance dependent processes and services, address issues and lower complexity. • Overhauled MIS, metric collation and monitoring protocols, introducing efficient and transparent process to initiate and guide technology development needs and review effectiveness of monthly production cycles. • Studied and updated team procedures and controls decreasing operational risk and production costs and improving effectiveness of global functional collaboration, reducing operating costs by 40%.• Conducted comprehensive review of all EMEA clients’ reporting responsibilities including report contents, data points, report production processes, and overall production value chains. • Led project to execute significant improvements to STP rates, data governance, reduced operational risk and costs and upgraded standard report templates. Show less

London, United Kingdom

Oversaw all teams and related internal and external client servicing in Europe, Asia, Australia, and US plus on-site reconciliation control group. Established and monitored budgets, resources, and system development programs. Developed and executed high quality, market-leading client reporting system guaranteeing products reflect regulatory changes, market trends, and evolving client requirements.• Executed successful new client reporting and accounting systems at global sites creating new… Show more Oversaw all teams and related internal and external client servicing in Europe, Asia, Australia, and US plus on-site reconciliation control group. Established and monitored budgets, resources, and system development programs. Developed and executed high quality, market-leading client reporting system guaranteeing products reflect regulatory changes, market trends, and evolving client requirements.• Executed successful new client reporting and accounting systems at global sites creating new teams and leading successful transition of reporting responsibilities from global client service teams to appropriate client reporting team. • Designed and improved client report contents for regional reporting capabilities across core investment strategies enhancing team structures, procedures and controls, reducing report production timelines by 10 business days. • Led offshoring project to move reporting and client service processes to new Poland team whilst guiding downsizing UK operations team. • Established and transitioned processes and onshore controls to ensure no impact to client service during transition and on-going production. • Built initial dedicated institutional client reporting function in Poland. • Formed data validation team responsible for the cleansing of accounting and performance measurement data for use in the production of all periodic global institutional client reports. • Served as deputy to Head of UK Business Continuity, managing testing of all UK plans for business continuity, and deputy to UK COO ensuring timely resolution of operations and risk issues including reporting and presenting via management oversight meetings to senior business stakeholders. Show less

London, United Kingdom

Spearheaded EMEA client service and reporting teams helping clients with assets managed in London. Partnered with business stakeholders to design best practices and change management meeting existing and future client needs. Formed and maintained strong working relationships with global stakeholders. Prepared and executed business strategies for high profile and at-risk client relationships, participating in relevant client meetings and events, and industry seminars.• Worked as business… Show more Spearheaded EMEA client service and reporting teams helping clients with assets managed in London. Partnered with business stakeholders to design best practices and change management meeting existing and future client needs. Formed and maintained strong working relationships with global stakeholders. Prepared and executed business strategies for high profile and at-risk client relationships, participating in relevant client meetings and events, and industry seminars.• Worked as business sponsor for all client service associated projects and business developments/change. • Served as leading member of Global Novation Committee arranging all institutional clients transitioned to Legg Mason Inc. after sale of Citigroup Asset Management. Show less