Michael Druce Email & Phone Number

Australia

1 Link Road Mascot, Sydney Australia

Business Manager at Qantas Freight, responsible for Qantas domestic Freight Terminal, Mail Handling Unit (MHU) and Express handling Unit (EHU) at Sydney Airport.Forming one freight operational leadership team in Sydney, being customer focused, regionally centric with clear accountabilities. Standardising processes centring on excellence.,Providing agile decision making with proactive customer service and focusing on transformational change. Responsible for Workplace Health and Safety, Airline Safety and Compliance, freight / mail logistics, management of a large team of workers 200+, Competency based training, Customer Service, monitor and maintain major customer contracts ensuring conditions are met, capacity utilisation, Freight and Mail uplift, Freighter performance, staffing. Systems Management with iCargo and the supply chain improvement program. Business continuity planning / implementation. Strong focus on customer service and delivery.Aircraft weight and balance qualified (load control).

Sydney Airport

Regional Business Manager Terminal Operations responsible for Qantas Freight Terminals at Sydney Airport.Forming one freight operational leadership team in Sydney, being customer focused, regionally centric with clear accountabilities. Standardising processes centring on excellence.,Providing agile decision making with proactive customer service and focusing on transformational change. Responsible for Workplace Health and Safety, Airline Safety and Compliance, freight / mail logistics, management of a large team of workers 200+, Competency based training, Customer Service, monitor and maintain major customer contracts ensuring conditions are met, capacity utilisation, Freight and Mail uplift, Freighter performance, staffing. Systems Management with iCargo and the supply chain improvement program 2. Business continuity planning / implementation. Strong focus on customer service and delivery.Aircraft weight and balance qualified (load control).

Qantas Domestic Freight Terminal

Terminal Manager responsible for the Qantas Domestic Air Freight Terminal at Sydney Airport. Responsible for Workplace Health and Safety, Airline Safety and Compliance, freight / mail logistics, management of a large team of workers 100+, Competency based training, Customer Service, monitor and maintain major customer contracts (Australia Post, Star Track and TNT) ensuring conditions are met, capacity utilisation, Freight and Mail uplift, Freighter Aircraft performance, staffing, staff rosters, financial budgets, revenue capture, Systems Management (iCargo, Kronos) incident and accident reporting, Plant and Equipment management, equipment and facility leasing, Union BDA negotiations, Business continuity planning / implementation, WH&S Committee meetings, weekly / monthly reports and Customer Liaison. Strong focus on customer service and delivery. Aircraft weight and balance qualified (load control),

Moorebank & Huntingwood

Sydney Domestic Airport

Airport Operations Manager responsible for the Australian air Express Domestic Air Freight Terminal at Sydney Domestic Airport. Responsible for Workplace Health and Safety, Airline Safety Compliance, freight / mail logistics, management of a large team of workers 100+, Competency based training, Customer Service, monitor and maintain major customer contracts (Australia Post, Star Track and TNT) ensuring conditions are met, capacity utilisation, Freight and Mail uplift, Freighter Aircraft performance, staffing, staff rosters, financial budgets, revenue capture, Systems Management (iCargo, Kronos) incident and accident reporting, Plant and Equipment management, equipment and facility leasing, Union BDA negotiations, Business continuity planning / implementation, WH&S Committee meetings, weekly / monthly reports and Customer Liaison. Strong focus on customer service and delivery. Aircraft weight and balance qualified (load control),

Mascot Domestic

Responsible for Airport Operations, Workplace Health and Safety, Operational Uplift volumes, financial budgets, staff rostering, management of a large team of workers 100+, plant and equipment management, building service management, managing return to work programs, managing and maintaining overtime and annual leave accruals whilst keeping shifts covered, strong focus of customer service and on-time delivery. Aircraft weight and balance qualified (load control).

Tullamarine, Melbourne Airport

National Control Centre Operations, control daily scheduling of freighter aircraft, setup and organise nightly freighter operations, quote and organising Aircraft Charters of BAe146 and B727 Aircraft type, both domestic and International flights. Daily liaison with Qantas Operations Control, Aircraft operators, Pilots and Airport Operations Managers Australia wide.Liaise daily with Customers for the carriage of Live Horses onboard freighter flights.

Clerk Of Works Certificate, Building And Construction Management, 91% Pass Mark

Activities and Societies: Clerks of works, also known as Site Inspectors, Site Supervisors or Building Quality Officers monitors the work.

Higher School Certificate, Maths, Science, Carpentery, Pass

Activities and Societies: Golf, Snow Skiing, Cooking, Rugby League, Touch Football, Surfing