Michael-Dubeaux Dingle Email & Phone Number

Woodbridge, Va, Us

Quantico, Virginia, Us

- Act as a primary point of contact for cross-departmental teams and customers, ensuring the successful implementation and management of security solutions.- Engage with clients and internal stakeholders to present security assessments, system vulnerabilities, and remediation strategies, tailoring solutions to align with their operational needs.- Collaborate with customer leadership to define security requirements, offering continuous updates on security initiatives, incident response activities, and system performance.- Conduct regular security audits and assessments, delivering strategic recommendations to enhance cloud security posture in line with customer objectives.- Proactively manage and remediate IAVM vulnerabilities, delivering customized remediation reports to ensure compliance with federal security standards.- Leverage ACAS vulnerability reports to provide clients with insights and action plans for securing their cloud environments, facilitating prompt and secure operational processes.- Develop and deliver training sessions and technical briefings for stakeholders and customers, ensuring they understand best practices for maintaining secure cloud environments.- Coordinate the installation of software upgrades, patches, and firmware updates, ensuring minimal disruption to customers while enhancing system integrity and security.- Design and optimize automation scripts to improve security compliance, reducing manual intervention and improving the efficiency of daily customer operations.- Provide technical support and troubleshooting assistance to clients, ensuring their cloud services remain secure and operational.

Waltham, Massachusetts, Us

- Managed complex enterprise customer relationships, ensuring their security posture met compliance requirements while addressing escalations and providing ongoing support.- Conducted security monitoring and incident response, leveraging the Uptycs Security Analytics platform to identify and resolve security incidents.- Assisted in the development of Kubernetes operators using Terraform scripts to automate cloud infrastructure deployment.- Proactively developed and implemented updated threat detection rules to improve customer security hygiene.- Collaborated with customers to implement threat mitigation strategies, providing tailored security recommendations.- Automated the setup of Kubernetes platforms for new customer accounts, improving operational efficiency and security compliance.- Developed and maintained security policies, including incident response plans and procedures, enhancing cloud environment security.

Fredericksburg, Virginia, Us

- Managed complex enterprise customer relationships, ensuring their security posture met compliance requirements while addressing escalations and providing ongoing support.- Conducted security monitoring and incident response, leveraging the Uptycs Security Analytics platform to identify and resolve security incidents.- Assisted in the development of Kubernetes operators using Terraform scripts to automate cloud infrastructure deployment.- Proactively developed and implemented updated threat detection rules to improve customer security hygiene.- Collaborated with customers to implement threat mitigation strategies, providing tailored security recommendations.- Automated the setup of Kubernetes platforms for new customer accounts, improving operational efficiency and security compliance.- Developed and maintained security policies, including incident response plans and procedures, enhancing cloud environment security.

Washington, Dc, Us

- Safeguard classified information based on NIST 800-37- Maintained hardware and software inventory for components- Developed and implemented program security plans for classified proposals and contracts when required- Security Documentation: Perform updates to System Security Plans (SSP), Risk Assessments, Incident Response Plans, create Change Control procedures, and create/mitigate Plans of Action and Milestones (POAMs).- Assisted in the review of policy, security alerts, guidance, regulations and technical advances in IT Security Management- Managed multiple engagements, performing cyber risk assessments and developing response strategies based on current state, developed target state based on NIST 800-53 and ISO 27001, NIST cybersecurity framework (CSF) standards that ensured business continuity and limited impact of a security breach - Ensured that all users have the requisite security clearances, authorization, and need to know and are aware of their security responsibilities before granting access to the Information System (IS)- Reviewed and verified Network Topologies, Hardware/Software Lists, and Scan data

Us

- Handled incoming calls/concerns relating to confidential thrift savings plans- Monitored Splunk database for logs, metrics and data of confidential information. - Assisted customers in resolving technical incidents and problems with Windows desktop applications, VPN software, PIV credentials, mobile apps, and hardware issues.- Responsible for IT Security documentation- Monitored use of data files and implemented access control measures- Provided technical assistance and training to system users, responded to users' requests for assistance by phone, in person, and online- Ensured proper access controls were implemented for both system access and physical access to data processing facilities

Alexandria, Virginia, Us

- Maintained and monitored systems to see if they meet business needs- Validated system requirements, security policies and procedures, contingency plans, incident response plans, personnel security, access control mechanisms and identification and authentication mechanisms.- Performed document review and validation of all Information Security systems assigned- Responded to telephone calls, email and personnel requests for technical/remote support- Filed appropriate paperwork to maintain daily operating functions in building - Worked on several administrative projects as advised through my immediate supervisor