Michael Duddy Email & Phone Number

Eden Prairie , Mn, Us

Principal Trainer Ambulatory and Healthy Planet. Also the mitosis guru for the Epic project

Eden Prairie , Mn, Us

Lexington, Ky, Us

Dallas, Texas, Us

Created the MST build and wrote the curriculum and assisted the new FTE PT with getting up to speed.

Ambulatory PT

St. Louis, Missouri, Us

Santa Barbara, California, Us

Palo Alto, California, Us

Wrote the Phoenix curriculum, built the training environment, trained the trainers as well as conducted training. Supported the go live and created e-Learning modules to replace all live training for the Phoenix end users. Certified Phoenix 2015

Created curriculum and related documentation, created the training environment (MST build), trained physicians and staff and conducted demonstrations for prospective physician groups

Vancouver, Washington, Us

Ambulatory Principle Trainer / Instructional DesignerInterim Enterprise Training Manager

New Haven, Ct, Us

Created and managed every aspect of the EpicCare Ambulatory and Kaleidoscope training environments including Mitosis, appointment creation, patients, end users, navigators and In Basket build. Provided assistance to Inpatient, Optime, Clindoc, Phoenix, Cadence and Beacon teams with their 2012 training environment build. Trained physician and staff as needed and provided support and mentoring to credentialed trainers. Served as Instructional Designer developing curriculum, quick start guides, job aides and related documentation. Recorded and produced e-learning modules of EPIC functionality for all applications. Supported a large ophthamology practice through curriculum development, training environment build, workflow analysis, classroom training and go live support. Certified in EPIC Kaleidoscope as of 4/1/2013.

Wilmington, Nc, Us

Created and managed the ambulatory training environments including appointment creation, master patients, end users, navigators and In Basket build. Developed curriculum, study guides, job aides and related documentation. Recorded and produced Camtasia videos of EPIC functionality.Trained nurses, physicians, therapists and ancillary staff for a big bang go-live. Credentialed in inpatient and taught inpatient physician classes. Designed and taught EPIC department deputy courses. Supported a large cardiology practice through content creation, workflow analysis and as the primary on site go live support lead.

Worldwide, Oo

Management consultant in Clinical Information Systems implementations specializing in EPIC systems training and change management.

Saint Louis Park, Mn, Us

Created and managed the training environments including ambulatory, research and HOD departments. Trained nurses, physicians, therapists, psychiatrists, research and ancillary staff for a big bang go-live for 25 clinics. Developed curriculum, study guides, job aides and related documentation. Worked with physician champions and nursing leadership to create post go-live support materials including directing the creation of training videos and e-learning. Key member of a Rapid Process Improvement team that analyzed workflows to reduce waste and increase patient and clinician satisfaction using Kaizen methodology for the CPOE go live.Contributed to the ongoing training, upgrade and physician optimization strategy and management and mentoring of 11 credentialed trainers.

Managed the ambulatory training process at Cedar Sinai. Created and executed the training strategy, managed the big bang go live, subsequent 2009 upgrade and optimization process for physicians and staff. Managed 12 trainers 3 PTs and 2 support staff

Amsterdam, Nl

Senior Consultant in the Human Capital and Strategic Change Management Practice. Training strategy, design, elearning and instructor led, train the trainer and delivery. Primary focus was EPIC systems training.

Consulting and Training to all sizes and types of organization. Held several contract positions as a trainer and consultant. Specializing in Change Management, Negotiation, Internet Strategies, Leadership, Communications, Sales and Creativity. Collaborate, Design, Train, Measure - Documented results in millions of dollars

Worked with fortune 500 companies assessing need and increasing profitability through advanced negotiation techniques and management reinforcement. ATT, Sprint, UPS, BellSouth, GSK, Biomet, Steris, Pactiv, Hershey, Walgreens, Parker-Hannifin, MetLife. Conducted management interviews, developed materials and was involved in the creation and delivery of instructor led online delivery worldwide as well as classroom delivery.

New York, Ny, Us

Bachelor'S Degree, Business Administration/Marketing

Education record