Michael Dugan Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Responsible for all product and engineering teams supporting the Hearst Magazines digital publishing and content delivery platform as well as the CDS Global customer data management platforms. Worked closely with all department leaders within the organization and external partners and service providers in the planning, development and support of any product or technology dependent initiatives.

New York, Ny, Us

Assist Hearst Magazines Digital Media with determining and defining product and technology needs in the Asia region. Liaise with local Hearst teams in China, Japan and Taiwan on the execution of "One Hearst" initiative.

Jersey City, Nj, Us

Responsible for all software, systems and network engineering teams in support of Forbes digital and print publishing and website platforms. Responsibilities also included Forbes corporate information and communication systems and data center hosting environment. Worked closely with all department leaders within the organization and external partners and service providers in the planning, development and support of any technology dependent initiatives.In addition to leading technology innovation, ensured that Forbes production systems were performing efficiently at scale and compliant with the latest in evolving data privacy guidelines and regulations. Employed a variety of in-house solutions and web analytics partners to provide the organization with data driven insight into traffic sources, content consumption and audience behavior. Work on unique visitor tracking and recommendation engines for Forbes has been published in a machine learning conference paper (ECML-PKDD 2012) and granted United States Patent 9,356,845 in 2016.

Jersey City, Nj, Us

Responsible for the development, operation and maintenance of the Forbes.com web site, its supporting information systems and business applications. Managed a team of project managers, software developers, systems administrators and quality assurance analysts. Partnered with senior-level executives corporate-wide to establish and maintain production methodologies, business workflow, policies and procedures.Diverse responsibilities encompassed requirements gathering, project feasibility and cost analysis, vendor evaluation and selection, management of outsourced labor, project management and time estimates, design and implementation of internal business applications and external web site functionality and features, integration of e-commerce strategies, development support for advertising sales, special business opportunities, and audience development initiatives.

New York, Ny, Us

Managed a team of Java programmers in the design, development and deployment of marketing campaign systems. Designed and developed software applications for cross-platform intranet deployment to a client base of 1,200 employees.As a member of the Intranet Steering Committee, worked extensively in the full project life cycle of all web site development. Built HBO desktop phone directory and a browsable org chart.

Coordinated Prodigy software package builds, installation kits, updating and versioning. Provided software installation technical support to CPU and modem manufacturers.

Education record

Education record