Michael Duggall Email & Phone Number

United Kingdom

Milton Keynes, England, United Kingdom

Hemel Hempstead, United Kingdom

Responsible for identifying and developing consulting opportunities and for the overall management of projects and their deliverables.Key Responsibilities include:· Bringing in personal public sector knowledge, to then help clients meet their key challenges and opportunities.· Manage the successful delivery of projects in order to achieve revenue targets and high levels of customer satisfaction.· Combine fresh thinking and insight to identify additional consulting opportunities and shape innovative business propositions for new and existing clients.· Work with clients to capture and shape consulting opportunities, helping them re-imagine the future and stay ahead of the curve.· Run and support bid opportunities for projects that demonstrate Sopra Steria’s distinctive and sustainable consulting business.· Be an advocate of Consulting.· Live the consulting-led culture by embracing innovative, highly disruptive technologies that support new ways of working in a digital world.· Contribute to the wider Consulting Community through sharing personal knowledge and experience.Working with numerous clients including; Official Sensitive/Confidential clients, Ministry of Defence, Home Office, CITB.

London, United Kingdom

Working with SROs to deliver 'more for the same' or 'more for less' in the region of £50K - £10 million in savings, performance uplifts between 10-50% and ROI 1-30. Key Responsibilities included:- Scoping opportunities with clients.- Problem definition and business case development.- Diagnostic reviews, value analysis and recommendation proposals.- Managing the full project life cycle including; scoping, costing, proposals, piloting, implementation, scaling-up improvements and encouraging sustainable growth through capability building.- Coaching and mentoring Continuous Improvement practitioners.- Benefits management . Examples include:- Capacity analysis and capability building nationally, streamlining processes and releasing resources for reprioritisation to frontline services, resulting in 20%-30% performance uplifts.- Improved customer-facing functions at the border by reducing transaction times by 30%, increasing the use of technology, reducing the customer journey time by 20% and improving the overall customer experience.- Improved tracking and monitoring of offenders via digital tracking processes.- Improved analysis, interpretation and management information capability, enabling 50% improvement in frontline function.- Coaching and capability building to embed organisational learning and sustainability. My project work received recognition from public service and professional bodies.

London, United Kingdom

Visiting academic lecturer for the Consultancy and Entrepreneurship elective of the part time and full time Master of Business Administration Programme. Responsibilities included:- Leading lectures on the latest public service thinking.- Providing students with up-to-date research and experience in consultancy practice.- Mentor and co-lead marker for student dissertations and final action projects.

Immigration Law

Biochemistry (Bsc Hons)

Executive Mba (Amba Accredited), 1St - Distinction