Michael Dunne

Michael Dunne Email and Phone Number

Executive Leader, IT Operations | Accelerate business and IT performance through change management, strategic planning, and process improvement. @ OCC
Michael Dunne's Location
Dallas-Fort Worth Metroplex, United States, United States
Michael Dunne's Contact Details
About Michael Dunne

CAREER HIGHLIGHTS:® Saved $17M for large retail company by renegotiating concessions on data network upgrade; completed in 14 months with no downtime.® Achieved appx. $6M in savings within 4 years for Options Clearing Corp. by driving cost containmentinitiatives across the network infrastructure.® Tripled throughput for network operations team at OCC by creating business processes, optimizingworkflows, and revamping team compensation.® Turned around failed outsourcing project for GM Financial; got project on track and delivered complexnetwork infrastructure ahead of original schedule.® Served on 5-person team to architect, design, and deploy global Windows Active Directory solution,impacting 72 sites in 31 countries with 16,000 end users.CORE COMPETENCIESGlobal IT Strategy & Operations | IT Roadmaps & Strategic Plans | Budgets and P&L Ownership | Cloud & SaaS Solutions | Digital Database Technologies | Manage Relationships & Change | Business Process Optimization | Stakeholders & Strategic Partners | Training, Coaching, & Mentoring | Organizational Effectiveness | Information Systems Infrastructure | Presentations & Business Cases

Michael Dunne's Current Company Details
OCC

Occ

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Executive Leader, IT Operations | Accelerate business and IT performance through change management, strategic planning, and process improvement.
Michael Dunne Work Experience Details
  • Occ
    Principal, Network Infrastructure Architecture
    Occ Apr 2024 - Present
    Chicago, Illinois, Us
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  • Occ
    Director Of Network Services
    Occ Jan 2019 - Apr 2024
    Chicago, Illinois, Us
    U.S. clearing house offering central counterparty clearing and settlement services to appx. 16 exchanges.Oversee systems operations across OCC network infrastructure. Lead team of 10 to manage operations, identify opportunities to improve systems, and drive cost containment through contract negotiation and process optimization.• Captured nearly $6M in annual savings to date by overseeing systems audits, optimizing vendor / licensing agreements, and streamlining operations workflows.• Reduced total operational tickets loaded in queue from 200 to zero in 18 months.• Achieved 90% increase in customer satisfaction in 4 years by reducing ticket wait times from 9 to 2.5 days.•.Tripled throughput without increasing team size
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  • Gm Financial
    Global Infrastructure Solutions Architect
    Gm Financial Feb 2018 - Jan 2019
    Fort Worth, Texas, Us
    Global provider of auto finance; financial services arm of General Motors.Partnered with enterprise architects to assess/transform in-progress IT programs, deliver infrastructure and security solutions, and capture savings through workflow optimization and automation. • Led automation of IT processes, which enabled delivery of new environment within 20 minutes; turnedaround failed project and enabled project implementation in 6 months.
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  • Elbit Systems Of America
    Manager, Infrastructure Services
    Elbit Systems Of America Nov 2015 - Apr 2017
    Fort Worth, Tx, Us
    Providing products and solutions for defense, homeland security, aviation, and medical industries.Oversaw multimillion-dollar IT department systems. Hired, trained, and supervised IT team of 8. Led implementations, upgrades, and migrations. Oversaw enterprise cost containment initiatives. • Collaborated with CISO to complete $4.5M update of storage environment; • Offloaded legacy technologies and led implementation of new systems to optimize performance.• Consolidated 264 servers into less than 50; completed project in 14 months, against goal of 3 years.
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  • Neiman Marcus
    Consultant- Networking, Telecommunication, And Security
    Neiman Marcus Dec 2012 - Nov 2015
    Dallas, Texas, Us
    Led transformation of network and telecommunications, focusing on hardware refresh, redundancy, & service improvement.• Enabled $17M in savings by spearheading cost containment initiatives on replacement of entire datanetwork, including 200+ circuits; • Optimized construction expenditures and completed roll out to all 72 locations in 14 months.• Served on 5-person team to replace voice system and roll out new IP system to 72 locations.
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Michael Dunne Skills

Itil Management Networking Vendor Management Crm Disaster Recovery It Service Management Leadership Data Center Program Management It Management Project Management Security Telecommunications Integration Information Technology Visio Troubleshooting It Strategy Incident Management Business Intelligence Servers Cisco Technologies It Operations Itil V3 Foundations Certified Sdlc Sharepoint Active Directory Consulting Vmware Software Documentation Enterprise Architecture Process Improvement Windows Server Databases Project Planning System Administration Cloud Computing Payment Industry Healthcare Information Technology Network Security Business Process Improvement Customer Relationship Management Projects Itil V3 Service Operations Certified Software Development Life Cycle Strategy

Michael Dunne Education Details

  • Mcmurry University
    Mcmurry University
    Psychology

Frequently Asked Questions about Michael Dunne

What company does Michael Dunne work for?

Michael Dunne works for Occ

What is Michael Dunne's role at the current company?

Michael Dunne's current role is Executive Leader, IT Operations | Accelerate business and IT performance through change management, strategic planning, and process improvement..

What is Michael Dunne's email address?

Michael Dunne's email address is mt****@****ink.net

What is Michael Dunne's direct phone number?

Michael Dunne's direct phone number is +121436*****

What schools did Michael Dunne attend?

Michael Dunne attended Mcmurry University.

What skills is Michael Dunne known for?

Michael Dunne has skills like Itil, Management, Networking, Vendor Management, Crm, Disaster Recovery, It Service Management, Leadership, Data Center, Program Management, It Management, Project Management.

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