Specialize in Residential Mortgages in the Greater Vancouver Area.

• Providing customer advice on day-to-day banking needs, processing transactions efficiently and accurately, investigating problems and errors and resolving customer issues.• Meeting the diverse financial needs of both established and new customers – by opening new accounts, offering basic credits such as Line of Credits, Mortgages, Credit Cards and Investment counseling such as Mutual Funds, Retirement Savings Plan and Guaranteed Investment Certificate.• Assisting customer service with utmost care while maintaining a positive and energetic atmosphere by catering to customer's needs.• Demonstrating leadership skills by managing tellers when management team is away.

• Establishing and maintaining effective relationships with new and existing customers, by discovering their needs and advising on the suitability of services.• Evaluating new and renewal lending proposals, negotiating terms with customers and where appropriate, submitting proposals to the credit department for approval.• Providing excellent customer service to ensure customer’s loyalty and referrals.• Implementing and monitoring compliance with corporate standards and procedures.

• Providing customer advice on day-to-day banking needs, processing transactions efficiently and accurately, investigating problems and errors and resolving customer issues.• Meeting the diverse financial needs of both established and new customers – by opening new accounts, offering basic credits such as Line of Credits, Mortgages, Credit Cards and Investment counseling such as Mutual Funds, Retirement Savings Plan and Guaranteed Investment Certificate.• Assisting customer service with utmost care while maintaining a positive and energetic atmosphere by catering to customer's needs.• Demonstrating leadership skills by managing tellers when management team is away.