Michael Durrant Email & Phone Number

➥ As a dynamic, client-focused, and results-driven leader, I offer extensive experience steering teams in the delivery of client services and PMO leadership. I am skilled at delivering technology solutions and managed services to a broad range of customers from industries that include healthcare and education. I drive continuous improvement through proactive monitoring of progress to goals, identifying opportunities to elevate performance and operational efficiencies. ➥ I bring proven success in providing vision and direction in PMO development and providing strategic leadership in the planning, delivery, people and process development, and resourcing of the full lifecycle project management. Additionally, I offer the demonstrated ability to oversee all aspects of client adoption, retention, and expansion, along with the development of client success plans and processes to operationalize strategies and positively impact P&L and portfolio growth. I am valued as a trusted advisor and strategic partner providing astute analysis of operations, projects, and performance metrics to guide key decision-making, driving business transformation and growth. ➥ My background includes leveraging quantitative and qualitative analysis to drive operational excellence and enhance the delivery process. Throughout my career, I have been recognized for the capacity to cultivate and strengthen relationships with clients, working closely with them to articulate and understand their business needs and objectives, and identify solutions that enable them to achieve their goals. I foster a culture that inspires high-performance through valuing individual contribution and the provision of training and support that equips individuals and teams with the tools, knowledge, skills, and confidence to achieve challenging goals.

Listed skills include Crm Integration, Microsoft Office, Lead Generation, Sales Channel Development, and 28 others.