Michael Dyb Email & Phone Number

United States

Wheeling, Illinois, United States

• Responsible for all operational aspects of restaurant, in both front and back of the house. Specific duties include marketing, sales and promotion; guest satisfaction and customer relations; budgeting, inventory control and assessing P&L statements; as well as all hiring and training.• Promoted from within the company to this location from 437 Rush restaurant.• Built and maintain long-term valued relationships with customers, vendors and colleagues.• Increased reservations and sales through the creation of daily and weekly promotions.• Drove traffic and increased revenue through the design and execution of numerous special events and promotions, including invitation-only wine dinners, special holiday events and more. • Developed several employee recognition and incentive programs to increase sales and achieve superior employee and customer satisfaction.• Created and conduct ongoing employee training and educational programs designed to increase knowledge and level of service.

Chicago, Illinois, United States

• Was responsible for all aspects of operation of Private Dining.• Increased sales by 25% to more than $1,000,000 during tenure as Private Dining Manager.• Built and maintained long-term customer relationships, resulting in repeat bookings.• Acted as liaison between client and chef to ensure dining excellence and customer satisfaction.• Designed special menus to appeal to high-value private dining clientele, including business and corporate events, weddings, rehearsal dinners, showers and other private parties.• Worked closely with Chef to develop more attractive menus designed to increase sales.• Created and conducted ongoing employee training and education programs designed to increase knowledge and level of service.

Celebration, Florida, United States

• Responsible for all aspects in operation of restaurant, in both front and back of the house. Specific duties include scheduling, ordering, budgeting, marketing and promotion, inventory control and assessing P&L statements, in addition to hiring, training and staff management.• Consistently achieved annual increases in sales of 5%+ year over year.• Developed new menu ideas and marketing concepts to attract new customers.• Designed and implemented numerous successful special events and promotions to introduce customers to different styles of wine and cuisine, driving traffic and increasing revenue.• Developed employee recognition and incentive programs to increase sales and achieve superior customer satisfaction.• Created and conducted ongoing employee training and education programs designed to increase knowledge and level of service.

Orlando, Florida, United States

• Maintained 27% gross closing average.• Maintained 19% to 37% net closing average.• Was responsible for generating and closing new leads.• Consistently earned recognition as salesperson of the month for highest sales.• Earned Florida real estate salesperson license.

Orlando, Florida, United States

• Started in kitchen as culinary assistant and was soon promoted to prep chef.• Operated all stations in kitchen and directly assisted area chef with supervision of the staff.• Was transferred to the front of the house in 1995 and was promoted to trainer, working on the “PX” (VIP) team.• Participated in several fine dining and wine classes offered by the company.

Associate Of Arts - Aa, Restaurant, Culinary, And Catering Management/Manager

General Studies