Michael Mazzarella Email & Phone Number

California, United States

San Francisco Bay Area

Los Angeles, Ca, Us

San Diego, Ca, Us

AP Manager- Manage and train staff on daily duties- Assign and reassign client load as necessary- Assign and lead quarterly and annual projects- Work with team to resolve issues- Assist clients with questions and concernsClient Services Specialist- Implement and connect POS Systems to the Accounting Software- Train restaurant management on MEP procedures- Maintain internal office documents and client records- Budgeting and financial reporting- Misc. projects requiring analytical thinking

High end service at the Hollywood Bowl. Implemented new tip log and procedures.

Restaurant Management and operations

Farmer’s Daughter, Los Angeles, CA- Work directly for ownership as acting manager of property when not present.- Purchasing and Receiving for all departments. Cash handling. Petty cash control.- Overseeing all departments from F&B to housekeeping, maintenance, rooms.TART Restaurant, Los Angeles, CA- General Manager duties.- Responsible for staffing, scheduling, costs, orders, and daily business management.- Increased overall rating of restaurant review scores from 69%-88%.- Changed standards for service and created standard operating procedures.- Recreated and reformatted cocktail and wine program based on brand image.

Culina at the Four Seasons Los Angeles in Beverly Hills, Los Angeles, CA- Casual fine dining dinner service with extensive wine service and craft cocktails.- High-end clientele with a focus on precise service and accommodating guests needs.- Italian cuisine knowledge with style and history of recipes.

Ford’s Filling Station at L.A. Live, Los Angeles, CA- Breakfast, lunch, and dinner service in an extremely fast paced, quality focused service environment. Covers upward of 500 for breakfast, 200 for lunch, and 250 for dinner.- Worked through reopening and rebranding of restaurant as well as server training and micros training.- Excelled at hospitality and guest return as well as exceptional Yelp reviews from guests with an understanding and respect for guest privacy as well as working with high end clientele.- Craft cocktail and extensive beer and wine list knowledge.LA Market by Kerry Simon at L.A. Live, Los Angeles, CA- Breakfast, lunch, and dinner service in an extremely fast paced, quality focused service environment. Covers upward of 500 for breakfast, 200 for lunch, and 250 for dinner.- Trained multiple servers in service standards and uses of Micros applications.- Worked through closure of restaurant and reopening as Ford’s Filling Station.Tequila Bar at Marriott Marquis and Marina, San Diego, CA- Lunch and dinner service at a busy resort and conference hotel with poolside and cabana service experience. Responsible for upwards of 200 covers alone poolside.- Wrote steps of service for summer poolside service and trained all servers for seasonal serving positions.- Extensive knowledge of tequila production, brands, and cocktails as well as South American and Spanish wines.

- Created, managed, and incorporated business plan into new business.- Set up payroll, taxes, and accounting plans as well as banking and invoice management.- Managed and organized clientele, creating a mapping of areas for work and a schedule to accommodate all potential clients.- Guest reception and appointment making while creating an in-depth organizational system of clientele and their needs.

- Management and organization of daily tasks.- Microsoft Office and Time Matters knowledge.- Stocking and supplies purchasing and orders.

- Document filing, drafting, and prep as well as research and discovery.- Microsoft Office use of Word, PowerPoint, Excel, Outlook and Access.- LexisNexis and Courtlink.- Reception and multiple phone line management

Accounting

Mathematics, Business Admin, Economics

Mathematics