Michael E. Starkes Email & Phone Number

New York City Metropolitan Area

United States

Garfield, New Jersey, United States

During my time as a Warehouse Order Fulfillment Specialist, I consistently met challenging productivity targets by efficiently pulling and preparing orders. My daily responsibilities included processing order requests, retrieving items from the warehouse inventory, and packing boxes meticulously to ensure prompt and accurate shipments. I played a crucial role in ensuring smooth operations by scanning packages, organizing shipments, and overseeing the loading process at the shipping dock.

Bronx, New York, United States

I have experience working as a Customer Service and Operations Specialist in a dynamic gym setting. My role was to maintain a hygienic environment by cleaning workout areas and stocking retail products and toiletries. I executed opening and closing procedures with precision, played a key role in member engagement and facilitated the sign-up process for new members. At the front desk, I managed the check-in process, engaged in conversation with guests, resolved customer issues, and transcribed phone messages for effective communication within the team. I processed reservations, check-ins, and check-outs, handled financial transactions such as room deposits, fees, and payments. My commitment to exceptional service was evident in my quick response and dynamic skills, which contributed to building strong relationships with patrons and improving overall customer retention. I demonstrated a high level of accuracy in calculating billings, posting charges, and reviewing charges with guests during the checkout process.Ensuring transaction security, I verified payment cards against identification to maintain a secure financial environment. I took a proactive approach in preparing weekly employee work schedules, showcasing effective team coordination. Finally, I diligently reported facility and room maintenance issues to the appropriate personnel, ensuring swift remediation and a well-maintained environment.

350 Fifth Ave

Bachelor'S Degree, Entertainment Business

Early Childhood Education And Teaching