Michael Eckett Email & Phone Number

8 years of a customer service heavy role enabled understanding of what customers wants and needs were, while utilising a small team to ensure levels of service remained at the highest possible level to attain these.High involvement in on the spot problem solving, managing difficult situations, and creative thinking enabled me to produce results which I believe helped customer retention.This was then used to aid in a new Head Office role to give an insight into how individual sites worked, providing a more tailored approach in supporting other sites across the company. Applying this to a Purchase Ledger role, I have been able to relate more effectively with site related problems providing a greater level of understanding and support. Thinking outside the box with current processes has helped me to create more up-to-date processes to enable more streamlined methods of processing data.During this time, I have been running a successful business providing Wedding Stationery to the public sector at very competitive prices. This helps push my enthusiasm further as I have a growing passion to provide high levels of buying satisfaction to all of my customers by providing quality custom products, at competitive prices, with great customer service.

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  Countesthorpe Community College