Michael Ede Email & Phone Number

Providing leadership in a changing world; Inspired by client value, Creating commercial success, Passionate about people, Achieving success through shared endeavours,

London, United Kingdom

Providing programme leadership and technical expertise to the Technical Work stream Commercial function within the of the HMCTS transformation programme. Managing and performing the full lifecycle of technical sourcing from requirements gathering to contract award and supplier management. Manging a portfolio of 36 contracts with 20 existing suppliers, and planning/conducting a further 12 tenders in 2019 using government commercial frameworks, to support the programme; DOS, G-Cloud, Management… Show more Providing programme leadership and technical expertise to the Technical Work stream Commercial function within the of the HMCTS transformation programme. Managing and performing the full lifecycle of technical sourcing from requirements gathering to contract award and supplier management. Manging a portfolio of 36 contracts with 20 existing suppliers, and planning/conducting a further 12 tenders in 2019 using government commercial frameworks, to support the programme; DOS, G-Cloud, Management Consultancy, Technology Services. Show less

London, United Kingdom

Development and management of a Management Information System to support the £6.4Billion MOJ Contract Management function within Rehabilitation Services. Full lifecycle project from Business requirements gathering to implementation and support; Project Management, Systems Design,Data Management, Data Migration)

London, United Kingdom

Development and management of a Management Information System to support the £6.4Billion MOJ competition to outsource the 35 Probation trusts. Full lifecycle project from Business requirements gathering to implementation and support; Project Management, Systems Design,Data Management, Data Migration)

Zürich Area, Switzerland

Establishment & implementation of strategic change programme; sales model, logistics, stock management

Cape Town Area, South Africa

Providing guidance and advice on the long term I.T. business strategy to the Chief Information Officer and Service Operations Directors• Provide top-level strategic guidance on service sourcing and delivery• Provide detailed analysis and scope for Target Operating Model• Provision of strategic consultancy specifically around shared service delivery techniques, outsourcing, disaster recovery, SLA negotiation and end user computing• Delivery of strategic vendor service… Show more Providing guidance and advice on the long term I.T. business strategy to the Chief Information Officer and Service Operations Directors• Provide top-level strategic guidance on service sourcing and delivery• Provide detailed analysis and scope for Target Operating Model• Provision of strategic consultancy specifically around shared service delivery techniques, outsourcing, disaster recovery, SLA negotiation and end user computing• Delivery of strategic vendor service transparency framework and associated programme of work• Delivery of detailed analysis and strategic recommendations for group service desk and service management capability• Assessment of reporting requirments and recommendations for group BI capability Show less

West Sussex

Responsible for:- Creating the I.T. Services function and systems capability at Gatwick Airport.- Leading the Service separation from BAA.- Driving the OJEU tendering process and negotiating successful Service Contracts.- Delivery management of a portfolio of projects to time, cost, quality, risk and safety targets through a combination of 3rd party and internal resources.- Ensuring that IT service provider’s transition projects into operation through a series of Control… Show more Responsible for:- Creating the I.T. Services function and systems capability at Gatwick Airport.- Leading the Service separation from BAA.- Driving the OJEU tendering process and negotiating successful Service Contracts.- Delivery management of a portfolio of projects to time, cost, quality, risk and safety targets through a combination of 3rd party and internal resources.- Ensuring that IT service provider’s transition projects into operation through a series of Control Gates.- Ensuring that new services have clear service level agreements (SLA’s), costs and support models agreed and in effective operation prior to the implementation of the service.- Implementing and maintaining a coordinated and structured governance framework, based on industry best practices.- Managing the delivery of a portfolio of IT services from key suppliers to service level, cost, quality, risk and safety targets.- Engaging and building close relationships with the key business stakeholders driving ownership, clear visibility and understanding of all IT services.- Supporting the airport business teams to create, validate and maintain fit for purpose continuity plans and risk registers. Ensuring effective and integrated crisis management processes are in place.- Leading IT Health, Safety and Environmental compliance activities. Show less

Reporting to Global Director of Infrastructure and Operations, responsible for Infrastructure, Data Centre Services and DR.Leader of European technical team, 50 staff, supporting >600 stores. Member of Security, Service Continuity and Risk boards.• Optimised the IT services model, using a combination of internal IT capability & outsourced services. Implemented the new TOM, restructuring the technical teams, increasing quality whilst reducing costs (£1M pa)• Worked with the… Show more Reporting to Global Director of Infrastructure and Operations, responsible for Infrastructure, Data Centre Services and DR.Leader of European technical team, 50 staff, supporting >600 stores. Member of Security, Service Continuity and Risk boards.• Optimised the IT services model, using a combination of internal IT capability & outsourced services. Implemented the new TOM, restructuring the technical teams, increasing quality whilst reducing costs (£1M pa)• Worked with the Technical Architects to develop the Infrastructure strategy and roadmap to support the retail business needs for high availability & stability. • Designed and commissioned the new B&Q Data Centre facility to enable the infrastructure rationalisation programme, consolidated from 8 to 4 facilities. Rationalised the Infrastructure estate. • Implemented the Business continuity facility and established the DR & BCP testing programme • Implemented ITIL processes; Release, Change, Incident, Problem, Asset & Configuration, Capacity, Availability Management• Increased service availability by 25% and reduced incident rates by 70% through Change and Problem management, Trend assessment and Route Cause analysis Show less

London, United Kingdom

Managed the ITIL Change, Configuration and Release Management process within the programme, resulting in successful system implementation to the pilot site.

London, United Kingdom

Accountable for the delivery of the IT services portfolio to meet the contracted Service Levels; supporting 10,000 users, 50 client sites, delivering Service Centres, complex Infrastructure and Application solutions. Contracts from £12M-£31M pa• Transitioned the client IT organisations and functions into EDS; TUPE, Technology• Implemented the Transformation Programmes; people, processes and technology, to meet the contractual commitments and achieve the optimal leveraged… Show more Accountable for the delivery of the IT services portfolio to meet the contracted Service Levels; supporting 10,000 users, 50 client sites, delivering Service Centres, complex Infrastructure and Application solutions. Contracts from £12M-£31M pa• Transitioned the client IT organisations and functions into EDS; TUPE, Technology• Implemented the Transformation Programmes; people, processes and technology, to meet the contractual commitments and achieve the optimal leveraged service• Interfaced with CIO, client retained team and EDS internal departments on all commercial and service matters; vetting of statement of works, development of financial models and negotiation of operational and commercial terms • Managed the commercial charging mechanism, including price variation, trigger points and service impacts due to projects. Liaised with Group Contract Services for legal matters and material changes• Established commercial and service review frameworks to provide; proactive support and maintenance, performance trending, service reporting, incident and problem management, business risk and security mitigation and strategic planning• Implemented project lifecycle quality gate process, providing strong customer service, maintaining high service levels and minimise business change risk Show less

Education record

Education record