Michael Edelson Email & Phone Number

United States

Author, edit and maintain technical documentation for knowledge base, training materials and marketing. Produce marketing and educational videos using DaVinci Resolve Studio for YouTube, LinkedIn, Udemy and the CloudFrame website.

Amazon bestselling author in science fiction and post-apocalyptic science fiction.Highest rankings:Top 10 in Post Apocalyptic Science FictionTop 100 in Science Fiction#1 Bestseller in Fencing (non-fiction/sports)

Pittsburgh, Pennsylvania, United States

Technical writer and editor working on document updates/modernization and Confluence migration.

Onsala, Halland County, Sweden

Edited technical, marketing/press and internal documents for fintech clients that offered digital solutions for compliance with European Union e-invoicing mandates and AP automation.

New Jersey, United States

Authored technical documents for Workload Optimizer for zSeries, a mainframe optimization product developed by SOA Software (now Akana).Developed and maintained mainframe ISPF/REXX active help panels for Workload Optimizer.Assisted in the development of Workload Optimizer marketing strategy.Created graphics, datasheets, white papers, presentations and.

Worked on various projects involving updates and fixes to BEX (Backup Express) product documentation.Created and edited logos and other graphics in support of BEX and related products.

New Jersey, United States

Designed and assisted in the development of a graphical user interface for SOLA Developer, a mainframe SOA/web services product developed by SOA Software (now Akana). This included ground up-GUI design using workflow charts and Photoshop mockups, JavaScript coding and creation of graphical elements.Authored technical documentation for SOLA (formerly X4ML).

Created PowerPoint decks for presentation to JPMC/ Bank One upper management by the head of ITRM (Infrastructure Technology Risk Management).Designed JPMC Intranet websites and provided graphics and other content.Created logos, elaborate diagrams and other graphics using Photoshop and Illustrator.Supported various projects for members of ITRM involving.

Worked with Six Sigma team to stream-line existing personal technology inventory processes.Authored process documents and interactive on-line help systems for newly developed processes.Created training and presentation materials.Conducted training and stakeholder walkthroughs for new processes and available support tools.

Authored documentation for The OMNE, a middleware product used by JP Morgan Chase as their core content distribution infrastructure for worldwide equity and derivatives trading.Authored conceptual document and implementation guide for OMNE C libraries.Authored programmer’s guide for OmneVerse, a Java and.NET interface to The OMNE.Created marketing.

Designed and assisted in the creation of a GUI for TV.TV product, using workflow charts and Photoshop mockups.Created on-line interactive help systems for streaming media applications.Authored developer-level documentation for TV.TV Channel Partner API.Authored and maintained release notes for TV.TV Channel Partner API commercial releases.

Authored online and printed end-user manuals for Wavexpress applications.Assisted in the design and development of Wavexpress application GUIs.Authored manuals and other content for emerging HR (human resources) department.Authored Content SDK documentation for broadcast content developers.Documented company-wide policies, procedures and standards for.

New York City Metropolitan Area

The New York Mercantile Exchange (NYMEX) became a part of CME Group in 2008, before I worked there, but NYMEX is not listed as an official company in LinkedIn. Authored reference guides for Clearing 21 commodities trade management systems, including Positions Management, Performance Bond and Settlements.Maintained Operations Run Book.Implemented on-line.

Authored operator manuals and installation guides for “DART” semiconductor wafer inspection program and Optistation hardware. Authored manuals for AIMS (Accident Investigation Measurement System) surveying system.Documented procedures, policies and white papers for software engineering department.Developed on-line help system for “DART” software using.

Principal author and editor-in-chief of the DirecPC Help Desk web page at www.direcpc.com.Documented ISO-9000 Policy and Procedure manuals for Customer Service department.Authored Help Desk scripts, knowledge base contents and marketing materials.Trained and managed two out-sourced help desks for DirecPC and DSS products. Conducted training for new.

Authored multi-lingual assembly and user manuals for industrial walk-in coolers.Conducted training for industrial cooler installers.Authored business plans, loan proposals, marketing materials and legal documents.Provided technical support to field installers and customers.

Fort Irwin, CA

Served as a Desert Warfare Trainer for National Training Center, Opposing Force