Michael Edelstein Email & Phone Number

Rockville Centre, NY 11570

• Gained full-time staff position, following successful participation during a 6 month part-time special project.
• Administer and execute daily product order requests from three primary sources, Toll-Free call-center, Internet and Direct Mail. Interact and interface with 5 – CoE regional offices to fulfill product requests made by.
• Administer and execute daily product order requests from three primary sources, Toll-Free call-center, Internet and Direct Mail. Interact and interface with 5 – CoE regional offices to fulfill product requests made by.
• Initiated and engaged a new shipping vendor and protocol, in coordination with a third party vendor. 45% cost savings realized per product unit shipped, increased turn-around time 50%, and reduced personnel handling.
• Project leader, to integrate our proprietary database records with shipper software to expedite fulfillment of customer orders via keyed-import function; Increasing acuracy, efficency and productivity 150%.
• Appointed FF Supervisor to ensure continuity of coverage in the absence of the Fulfillment Manager, overseeing selected projects and select ongoing programs.

Broadway Mall, Hicksville, NY

• Initial member of store management team. Managed transition of construction, staffing, and merchandising to “Opening for Business” of first Long Island/Flagship store.
• Managed daily operations, including front end and back of store administration and logistics. Open/Close store, administered in-house cash control, till set-up and reconciliation. Directed sales floor activities.
• Managed daily operations, including front end and back of store administration and logistics. Open/Close store, administered in-house cash control, till set-up and reconciliation. Directed sales floor activities.
• Achieved top 5 rank within chain (30+ stores) with respect to weekly, monthly, quarterly sales; units/transaction; and total units sold --exceeded company projections 15% two consecutive quarters. Show less

Huntington Station & South Hampton, NY

• Managed $1M+ privately operated, corporate location, servicing the surrounding business hub and residential community.
• Interfaced daily with corporate zone managers to ensure proper product mix and inventory.
• Prepared and reconciled weekly revenue activity reports. Hired, trained and managed agent and service staff.
• Enforced and ensured Quality Assurance protocols.
• Increased community and corporate customer base 20% via “Experiential Management”… Show more Managed $1M+ privately operated, corporate location, servicing the surrounding business hub and residential community.
• Increased community and corporate customer base 20% via “Experiential Management” techniques --breaking prior gross sales record.