Michael Eder

Michael Eder Email and Phone Number

CEO at NUDGEIT AG. Chief Nudger of Modern IT Workplace and End-User Automation. @ nudgeIT AG
Michael Eder's Location
Zurich, Switzerland, Switzerland
Michael Eder's Contact Details

Michael Eder personal email

About Michael Eder

Michael Eder is a CEO at NUDGEIT AG. Chief Nudger of Modern IT Workplace and End-User Automation. at nudgeIT AG. He possess expertise in managed services, data center, it strategy, cloud computing, storage area networks and 16 more skills. He is proficient in English. Colleagues describe him as "Michael is an inspiring Entrepreneur, tough sparring Partner and a Mentor to me since more than a decade. I do only know a few people, which bring such a strong technology and business background into conversations and projects and are in fact able to combine the two worlds to drive true business value and outcome using technology. His experience and agile approach help to address highly complex demand and manage large engagements towards the defined outcomes. It is safe to say that I learned most from Michael about mastering efficiency. Today, when I take on a new topic, I am always considering Michaels principle, that truly solving business challenges have to start with the process, not the tool. I am grateful that our journeys crossed about 12 Years ago and I hope they will keep crossing! "

Michael Eder's Current Company Details
nudgeIT AG

Nudgeit Ag

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CEO at NUDGEIT AG. Chief Nudger of Modern IT Workplace and End-User Automation.
Website:
nudgeit.ch
Employees:
11
Michael Eder Work Experience Details
  • Nudgeit Ag
    Ceo
    Nudgeit Ag Feb 2014 - Present
    Baden
    As a chief nudger at nudgeIT, I help enterprises maximize user productivity and satisfaction by using modern IT helpdesk systems.It’s vital to have agility and transparency around the working tool if IT support is to be improved. My consulting work helps clients understand the support process from end to end, find workflow bottlenecks, and boost user efficiency through a friendly and clever self-service chatbot system. I achieve this by carrying out ‘deep dive’ discovery sessions, running user story workshops, and asking the right questions.Are you interested in how you can reduce ticket volumes from week to week? How you can use artificial intelligence to prioritize tickets automatically? How you can make your service desk available 24x7 when there are only eight working hours in a day? How you can use machine learning with a knowledge base to identify the right solution automatically? How you can get notified quickly if something critical goes wrong?These, and many more, are the kinds of questions I can help you with.
  • Glasshouse Technologies Ag
    Managing Director
    Glasshouse Technologies Ag Jan 2012 - Jan 2014
    Baden/Dättwil
  • Glasshouse Technologies Ag
    Head Of Technical Department
    Glasshouse Technologies Ag Dec 2009 - Feb 2012
    GlassHouse Technologies AG a leading data center consulting and managed services firm in the areas storage, backup, archive, network, security and db's, www.glashouse.com
  • Vcare Infosystems Ag
    Head Of Techical Department
    Vcare Infosystems Ag Jan 2005 - Nov 2009
    Independant infrastructure specialist in storage, backup and archive

Michael Eder Skills

Managed Services Data Center It Strategy Cloud Computing Storage Area Networks Professional Services Virtualization Network Security Storage Databases Management Pre Sales Enterprise Software Consulting Saas Solution Selling Hyper V Kanban It Service Management Software As A Service Chatbot

Michael Eder Education Details

Frequently Asked Questions about Michael Eder

What company does Michael Eder work for?

Michael Eder works for Nudgeit Ag

What is Michael Eder's role at the current company?

Michael Eder's current role is CEO at NUDGEIT AG. Chief Nudger of Modern IT Workplace and End-User Automation..

What is Michael Eder's email address?

Michael Eder's email address is m_****@****hoo.com

What schools did Michael Eder attend?

Michael Eder attended Fachhochschule Nordwestschweiz Fhnw, Fachhochschule Nordwestschweiz Fhnw.

What skills is Michael Eder known for?

Michael Eder has skills like Managed Services, Data Center, It Strategy, Cloud Computing, Storage Area Networks, Professional Services, Virtualization, Network Security, Storage, Databases, Management, Pre Sales.

Who are Michael Eder's colleagues?

Michael Eder's colleagues are Pavel Rozenberg, Ni Bo, Adrien Bertazzi, Valentin Cristea.

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