At Pechanga Resort Casino, my focus is on crafting and executing comprehensive change management strategies that enhance organizational effectiveness and foster sustainable growth. My approach integrates industry best practices and innovative change frameworks, prioritizing the smooth transition of systems and processes.Previously, as a Regional Connectivity Manager for Assurance Wireless, I led teams to surpass sales targets through strategic account management and market trend analysis. Our team's collaborative efforts in improving customer service and relationship management have been pivotal in securing sustained regional success.