Michael Eiermann Email & Phone Number

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Rainbow Babies & Children's Hospital

Cleveland/Akron, Ohio Area

• Assists with ongoing initiatives across hospital with a focus on revenue optimization, maximizing provider efficiency, and system throughput. Focus on process improvement, electronic charge capture, expense management.
• Maintains reporting system providing timely and accurate reporting for monthly online dashboards using KPI’s. Focus areas include: Patient Access, Quality and Patient Safety, Revenue Optimization, Patient Experience.
• Responsible for maintaining on-going reports, which track charge submission and reconciliation.
• Improves patient flow, productivity, and appointment status by department.
• Tasked with analyzing and resolving patient access issues with a primary focus on new patient access.
• Partners with team to complete annual budget preparation and service line development for financial reporting. Includes physician recruitment, benefits, and compensation in reports.

• Monitor Processes and Outcomes in Neurology and Urology departments.
• Collaborated with department administrators- Monthly financial reporting, access, and quality.
• Developed performance metric dashboards. Focused on tracking key indicators.
• Process improvement reporting- Revenue optimization and cost reduction.

• Client-centric Sales and Marketing
• Billing, Inventory, and Quotes
• Customer Service
• Peer Training for New Hires
• Reduced Operational Costs

• Assisted with monitoring HCAPS scores – Quality and Patient safety.
• Collaborated with department level managers on financial reporting.

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management

Bachelor'S Degree, Public Health

Activities and Societies: Elected Kent State Undergrad Student Government, Co-Chair of Public Health Student Alliance

High School Diploma