Rainbow Babies & Children's Hospital

• Assists with ongoing initiatives across hospital with a focus on revenue optimization, maximizing provider efficiency, and system throughput. Focus on process improvement, electronic charge capture, expense management, provider productivity, and business development.• Maintains reporting system providing timely and accurate reporting for monthly online dashboards using KPI’s. Focus areas include: Patient Access, Quality and Patient Safety, Revenue Optimization, Patient Experience, and Recruitment.• Responsible for maintaining on-going reports, which track charge submission and reconciliation. • Improves patient flow, productivity, and appointment status by department. • Tasked with analyzing and resolving patient access issues with a primary focus on new patient access. • Partners with team to complete annual budget preparation and service line development for financial reporting. Includes physician recruitment, benefits, and compensation in reports.• Develops interactive reporting using Power Business Intelligence to monitor processes and outcomes for internal and external reporting. • Integrates and analyze data from various systems to develop innovative strategies for future cost savings and sustainability.

• Monitor Processes and Outcomes in Neurology and Urology departments.• Collaborated with department administrators- Monthly financial reporting, access, and quality.• Developed performance metric dashboards. Focused on tracking key indicators.• Process improvement reporting- Revenue optimization and cost reduction.

• Client-centric Sales and Marketing • Billing, Inventory, and Quotes• Customer Service• Peer Training for New Hires• Reduced Operational Costs

• Assisted with monitoring HCAPS scores – Quality and Patient safety.• Collaborated with department level managers on financial reporting.