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Michael Ekeji Email & Phone Number
Senior Customer Care Executive
at
NOWNOW DIGITAL SYSTEMS
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Customer Care Executive
Location
Lagos Mainland, Lagos State, Nigeria
Who is Michael Ekeji? Overview
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Quick answer
Michael Ekeji is listed as Senior Customer Care Executive at NOWNOW DIGITAL SYSTEMS, based in Lagos Mainland, Lagos State, Nigeria. AeroLeads shows a matched LinkedIn profile for Michael Ekeji.
Michael Ekeji previously worked as Operations Executive at Nownow and Customer Experience Specialist (Team Lead) at Nownow. Michael Ekeji holds B. Sc, Business Education from University Of Nigeria Nsukka.
Company email context
Email format at NOWNOW DIGITAL SYSTEMS
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NOWNOW DIGITAL SYSTEMS
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Profile bio
About Michael Ekeji
I enjoy researching and Creative Problem Solving on issues related to economic development, finance and policy making, and economics. Currently, I am seeking opportunities to gain experience in the corporate world to widen my horizon and be more equipped in my area of interest. My core interest includes economic development, international finance, financial policymaking, and investment banking as a means of gaining experiences that will help me grow. Furthermore, having been exposed to diverse working environments and communities has helped me cultivate the ability to adapt quickly to change. Please feel free to connect with me
Current workplace
Michael Ekeji's current company
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6 roles
Michael Ekeji work experience
A career timeline built from the work history available for this profile.
Senior Customer Care Executive
Current
Jun 2021 - Present
Operations Executive
Current
Sep 2023 - Present
Customer Experience Specialist (Team Lead)
CurrentRespond to queries as quickly as possible via the allocated channels assigned (E-mail and Inbound calls), process order’s and resolved an average of 80 to 140 queries daily.Comprehensive product knowledge base that enhances Increased sales, improved returns, and profitability for the company about 20%.Promoting the Image of the company in the marketplace, demonstrate professional etiquette and manners, which in turn improve customer satisfactory rating.
Jun 2021 - Present
Customer Care Executive/ Customer Retention Officer Fintech
Communicating with customers and sales representatives.Analyzing customer behavior.Gathering information about customer complaints.Meeting with the sales team to propose customer retention solutions.Writing and presenting customer behavior reports.Building positive relationships with customers and business associates.Developing aggressive retention strategies based on customer feedback.Negotiating with customers to renew contracts and retain business.
Mar 2022 - Jan 2023
Customer Service Representative
Currentattending walk-in customers customers queries.Enrolling new customer on various tiers of accountsEnsuring that customers KYC are carried out .BVN enrollmentAccount documentation.
Oct 2019 - Present
1 education record
Michael Ekeji education
-
University Of Nigeria Nsukka
FAQ
Frequently asked questions about Michael Ekeji
Quick answers generated from the profile data available on this page.
What company does Michael Ekeji work for?
Michael Ekeji works for NOWNOW DIGITAL SYSTEMS.
What is Michael Ekeji's role at NOWNOW DIGITAL SYSTEMS?
Michael Ekeji is listed as Senior Customer Care Executive at NOWNOW DIGITAL SYSTEMS.
Where is Michael Ekeji based?
Michael Ekeji is based in Lagos Mainland, Lagos State, Nigeria while working with NOWNOW DIGITAL SYSTEMS.
What companies has Michael Ekeji worked for?
Michael Ekeji has worked for Nownow Digital Systems, Nownow, and Unity Bank Plc.
How can I contact Michael Ekeji?
You can use AeroLeads to view verified contact signals for Michael Ekeji at NOWNOW DIGITAL SYSTEMS, including work email, phone, and LinkedIn data when available.
What schools did Michael Ekeji attend?
Michael Ekeji holds B. Sc, Business Education from University Of Nigeria Nsukka.
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