Michael Em Email & Phone Number

Irvine, Ca, Us

Toronto, Ontario, Canada

SR&ED Plus Nexus Inc. has been helping technology companies recover capital for more than 20 years by providing professional services in the SR&ED Tax Incentive Program. They are on a mission to become the industry’s most well-informed SR&ED practitioners, thus maximizing the cash refunds the clients receive.As a Business Analyst for the year 2024 - present, I have: ◆ Developed and implemented a technical writing quality assurance process, resulting in a 12% reduction in technical errors and improved accuracy of SR&ED reports.◆ Developed and implemented a technical writer training program that streamlined processes and enhanced skill proficiency, resulting in a 50% reduction in operational costs while maintaining a 90% company success rate in project deliverables and client satisfaction◆ Designed and deployed an efficient technical writing system by streamlining the SR&ED technicalpreparation process resulting in an increase of performance of the technical writers by 17%.◆ Performed business analysis and created workflow diagrams to support SR&EDrequirements, resulting in an 8% increase in process efficiency and improved overall productivity.

Toronto, Ontario, Canada

SR&ED Plus Nexus Inc. has been helping technology companies recover capital for more than 20 years by providing professional services in the SR&ED Tax Incentive Program. They are on a mission to become the industry’s most well-informed SR&ED practitioners, thus maximizing the cash refunds the clients receive.As a Technical Writer for the year 2022 - year 2024, I have: ◆ Authored over 200+ successful technical reports based on the clients’ information highlighting their technological advancements in the area of robotics, software development, and artificial intelligence.◆ Analyzed substantial volumes of information to distill key insights, consistently achieving a 97%success rate in synthesizing complex data into actionable reports for the SR&ED program.◆ Conducted in-depth research on clients’ projects, with a focus on tools and programs such as Power BI, SQL, Python, Machine Learning, on-premise servers, TensorFlow, Scikit-learn, LiDAR equipment, VLAN, RMM, etc, to capture the essence of projects, resulting in a significant enhancement in the quality of reports.

248 Steeles Ave W #6, Thornhill, On L4J 1A1

Exceed Robotics is a place where the younger generation can study and learn more about Science, Technology, Engineering and Math (STEM) through the robotics program. The staff at Exceed Robotics, work to inspire children to explore the exciting world of engineering and technology. As an Intern for the 2018/2019 year, I have:◆ Authored and meticulously documented over 200 pages of an Arduino software handbook, incorporating various technical challenges. This initiative resulted in a remarkable improvement, increasing necessary training hours by 6% and enhancing the overall quality of training by 17%.◆ Assisted in software and hardware development, ensuring Arduino software compatibility with project requirements while skillfully integrating Arduino-based hardware components like sensors, actuators, and microcontrollers into robotic prototypes, resulting in the successful development of functional robotic systems.

Honours Bachelor Of Science (Hbsc) In Mathematics., Mathematics And Statistics

Activities and Societies: Korean Christian Fellowship (KCF)

Ossd, 12

Activities and Societies: Leaders Collective of Earl Haig Secondary School, DECA, World Wildlife Fund of Earl Haig Secondary School.