Michael Enea Email & Phone Number

Newport, Gb

Cardiff, United Kingdom

MolsonCoors UK is one of Britain's biggest brewing companies. Worked at the National Contact Centre in Cardiff as a Sales & Service Advisor, Wholesale Advisor, Deputy Team Leader (Senior) before being promoted to a field sales BDM position. Targeted via specific KPI's & objectives whereby aiming to increase weekly sales volumes, driving profit by increasing SKU penetration and stimulating growth. Responsible for ensuring a high level of customer service often solving difficult problematic queries. I always ensure my work is completed with integrity, honesty, passion, creativity & quality. Own Brand products include Carling, Worthingtons, Coors, Madri, Aspall Cyder, Rekorderlig, Miller, Staropramen, Pravha, Cobra, Doom Bar, Atlantic Pale Ale, Sharps Offshore Pilsner, Cold River Cider, Caffreys, Stones, Sharps Sea Fury Ale, Twin Coast Pale Ale, Solar Wave Hazy IPA, Carling Premier, Carling Cider, Chieftain IPA, Shannon Stout, Rebel Red Ale, Pilgrims Pale Ale.

Birmingham, United Kingdom

Springwood Leisure PLC was the UK's second Biggest Nightclub Company (after Luminar). I a was Regional Marketing Manager responsible for overseeing the marketing and promotions of six high capacity nightclubs located in the South Wales, West & Midlands Regions with a turnover of £13.5m. The largest of these nightclubs was the UK's second biggest nightclub called Zanzibar, based in Birmingham (capacity 4000). Oversaw market strategy planning from each individual venue management team, as well as assessing forecast P&L, wage analysis and entertainment budgeting. As in my previous role I worked to strict KPI's assessing like-for-like MAT footfall figures and increasing MAT weekly net turnover. Also responsible for increasing SPH where possible, although footfall volume was the main priority.

Newport, United Kingdom

Promotions and Marketing Manager of a 1800 capacity nightclub called Zanzibar (located in Newport) which had an average annual turnover of £2.7m over the 5 years I was there. Promoted in 2002 to Regional Market Manager. Oversaw and implimented radio advertising campaigns, newspaper advertising, mail shots, flyer design & distribution, drinks menus, posters, banners, event branding, text messaging, database management, web maintenance, online digital marketing, facebook, etc. Also responsible for booking entertainment / acts / bands, etc. Worked to strict budgets set out by the General Manager and oversaw the Entertainments Team (DJ's) and PR Staff (a team of 6). Worked to tough KPI's / targets with like-for-like MAT footfall figures monitored and increasing MAT weekly turnover.

Cardiff, United Kingdom

First job role after leaving University working as a Customer Service Agent based in Cardiff. This was (at the time) the biggest Call Centre in Wales and also incorporated Welsh Water. Whilst I was there, the business - twice - won the Award of being the Best Call Centre in Wales. I answered between 60 to 80 inbound calls per day relating to gas meter readings, bills and payments, although I soon moved to the Specialist Billing Department. In 1998 I was promoted to the Call Centre Creche Team, which provided focused training & guidance for "new starters”. I left to join Springwood Leisure PLC in 1999, to pursue a career in the licensed drinks trade as a nightclub DJ / Promotions Manager.

Bachelor'S Degree, Geography, Non Honours

2 A-Level Subjects, Pass

8 Gcse Subjects, All Grades C And Above