Michael Epps Email & Phone Number

Atlanta, GA, US

New York, US

• Developed Sigma and Yara rules for OpenSearch to enhance security measures.
• Automated security processes using Python & Go scripts for efficiency.
• Implemented DoControl for Saas monitoring and remediation to mitigate risks.
• Created countermeasures for malicious activities for GovCloud using Crowdstrike.

Charlotte, North Carolina, US

• Oversee SIEM, trouble tickets/email notifications and in-person escalations, and logs from ICS infrastructure components (SCADA, HMI, PLC, RTU, Control Servers), applications, or network devices such as switches.
• Implement and test Security Orchestration, Automation, and Response processes and procedures.
• Develop and troubleshoot the SOAR playbook’s automation capabilities.
• Review escalated tickets to determine whether they are true positive or false positives.
• Conduct malware analysis, threat hunting, and threat modeling activities.
• Demonstrate an in-depth understanding of defense strategies and their application to the client's environment.

Bloomington, IL, US

• Achieved proficiency gains through the adept analysis of internal processes, communication of recommendations related to intelligent solutions, and monitoring of program development/testing enhancements.
• Developed and delivered presentations to senior management and stakeholders.
• Contributed to go-live activities and bolstered production to ensure accounting requirements were met and customers' approval was obtained.
• Drafted functional specifications for reporting; ensured compliance with country-specific requirements.
• Conceptualized and built a cloning network for workstations.
• Assessed the performance of organizations workstations and servers using Lansweeper.

Atlanta, GA, US

• Assigned responsibility for managing, setting up, installing, and configuring software and drivers.
• Enforced adherence to established quality standards and best practices while repairing and overseeing technological equipment and peripheral devices.
• Executed LAN/WAN and other network installations and maintained components (e.g., servers and Ips).
• Optimized privacy and security by managing security options and software for computers/networks.
• Devised alternative growth strategies; recommended critical actions for the company.
• Analyzed, defined, and documented system scope and project objectives using the Agile methodology to capture business requirements; leveraged research and fact-finding combined with a deep understanding of the.

Atlanta, Georgia, US

• Maintained oversight of website operations to ensure smooth functionality; addressed and resolved issues related to orders, order flow, or technologies in a prompt and professional manner.
• Liaised with the software development team align objectives, report errors/bugs for new software, and facilitate the deployment of solutions.
• Coordinated the repair, removal, and replacement of malfunctioning hardware components.
• Identified an opportunity to minimize lag time while boosting speed through analysis of system hardware and software that resulted in impactful solutions.
• Eradicated security issues and enhanced data protection through patching of software and installations of new versions; integrated emerging tools and technologies to maximize security.
• Recognized for ability to translate complex technical concepts into easy-to-understand language in order to better support non-technical individuals.