Customer Service Manager
Current
Dec 2018 - Present
AeroLeads people directory · profile
Michael Erbe Email & Phone Number
Customer Service Manager
at
CalOptima
1 work email found
@caloptima.org
6 phones found area 714, 949, 619, and 760
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Manager
Location
Orange County, California, United States
Who is Michael Erbe? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Erbe is listed as Customer Service Manager at CalOptima, based in Orange County, California, United States. AeroLeads shows a work email signal at caloptima.org, phone signal with area code 714, 949, 619, 760, and a matched LinkedIn profile for Michael Erbe.
Michael Erbe previously worked as Customer Service Manager at Optum and Call Center Communications and Knowledge Supervisor at Optum. Michael Erbe holds Bachelor Of Science - Bs, Business from Capella University.
Company email context
Email format at CalOptima
This section adds company-level context without repeating Michael Erbe's masked contact details.
{first_initial}{last}@caloptima.org
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Erbe. Compare company email patterns before reaching out.
Profile bio
About Michael Erbe
Michael Erbe is a Customer Service Manager at CalOptima. He possess expertise in call center, customer service, software documentation, microsoft office, leadership and 5 more skills.
Listed skills include Call Center, Customer Service, Software Documentation, Microsoft Office, and 6 others.
Current workplace
Michael Erbe's current company
Company context helps verify the profile and gives searchers a useful next step.
6 roles
Michael Erbe work experience
A career timeline built from the work history available for this profile.
Customer Service Manager
Oversee customer service teams, regulatory adherence, new client and process implementation, service readiness and complaint resolution for federal and state health plans. Directed teams of individual and supervisor level staff handing escalated consumer, client and internal regulator issues. Managed team productivity, efficiency, and various project related items simultaneously. - Implemented strategies to improve service delivery resulting in resulting decrease in client and consumer complaints - Led service initiatives to reduce quality errors - Created peak-season process that increased efficiency, and first call resolution delivery - Established weekly and monthly reporting and presentations detailing improvements to internal and client leaders
Mar 2012 - Jul 2018
Call Center Communications And Knowledge Supervisor
Feb 2008 - Mar 2012
Project Coordinator
Feb 2005 - Feb 2008
Customer Service Lead
Jan 2003 - Feb 2005
Customer Service Representative
Nov 2001 - Jan 2003
1 education record
Michael Erbe education
-
Capella University
FAQ
Frequently asked questions about Michael Erbe
Quick answers generated from the profile data available on this page.
What company does Michael Erbe work for?
Michael Erbe works for CalOptima.
What is Michael Erbe's role at CalOptima?
Michael Erbe is listed as Customer Service Manager at CalOptima.
What is Michael Erbe's email address?
AeroLeads has found 1 work email signal at @caloptima.org for Michael Erbe at CalOptima.
What is Michael Erbe's phone number?
AeroLeads has found 6 phone signal(s) with area code 714, 949, 619, 760 for Michael Erbe at CalOptima.
Where is Michael Erbe based?
Michael Erbe is based in Orange County, California, United States while working with CalOptima.
What companies has Michael Erbe worked for?
Michael Erbe has worked for Caloptima and Optum.
How can I contact Michael Erbe?
You can use AeroLeads to view verified contact signals for Michael Erbe at CalOptima, including work email, phone, and LinkedIn data when available.
What schools did Michael Erbe attend?
Michael Erbe holds Bachelor Of Science - Bs, Business from Capella University.
What skills is Michael Erbe known for?
Michael Erbe is listed with skills including Call Center, Customer Service, Software Documentation, Microsoft Office, Leadership, Outlook, Call Centers, and Healthcare.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial