Michael Ernst Email & Phone Number

San Francisco, California, Us

Leading a team of highly efficient and strategic operators to build a best-in-class financial platform that’s fast, accurate, and scalable to support Doordash Drive’s growing global footprint.

San Francisco, California, Us

Portland, Oregon, Us

Project Highlight #1: GLOBAL CLOUD COMPUTING SOFTWARE COMPANY – PROJECT & PORTFOLIO MANAGEMENT (PPM) IMPLEMENTATION, PROJECT MANAGER • APR ‘20 – JUN '20Built and implemented a centralized PPM framework for how the Global Procurement Office (GPO) accepts and prioritizes projects, assigns resources to work, and reports on status to leadership using key metrics and dashboards. Project Highlight #2: GLOBAL RETAIL ORGANIZATION – CUSTOMER EXPERIENCE, FOUNDATION COMMERCE SERVICES, SCRUM MASTER • MAR ‘19 – FEB '20Served as Scrum Master to the Customer Loyalty Product Team with a focus on process improvement, technology modernization, continuous improvement, and product roadmap design; Led co-located product team through the roll-out of core product features and enhancements for the global, cross-brand credit card and multi-tender loyalty programs; Bridged gap between business and technical teams by helping document and message the key strategic vision from the business; and also, Trained product team on story-writing and Jira usage and consistently recommended process improvements to keep the team inspired and achieve results; Facilitated monthly roadmap prioritization and collaboration meetings to align resources, allocate budget, and external vendors for technology delivery.Project Highlight #3: GLOBAL CLOUD COMPUTING ORGANIZATION—PROCUREMENT M&A INTEGRATION, PROJECT MANAGER, JUL‘18–FEB‘19Led M&A change management and integration process redesign for a multibillion-dollar acquisition. Liaised with multiple stakeholders –Tech & Product, Security, Global Sourcing and Procurement, and Legal – to accelerate contract migration and obtain cost synergies for purchasing department.

Gb

▪ Provided leadership to cross-functional product design and engineering teams to help manage sprints, remove impediments, and sustain an Agile delivery model through a major system migration and bi-weekly deployments.▪ Defined product vision and strategy to inform feature prioritization and delivery.▪ Supported all stages of the product development lifecycle from championing customer needs and requirements to supporting the development, testing, triage, and deployment of product enhancements. ▪ Bridged the gap between the engineering and business units, enabling the team to deliver working software, meeting stakeholder needs, every sprint. ▪ Implemented product enhancements, features, and services in conjunction with relevant functions (e.g., operations, IT, customer experience, finance, etc.) to ensure alignment between customer needs and business goals. ▪ Provided meaningful data analytics and financial analysis support, gathering targeted data, analyzing key performance indicators, and providing actionable data-driven recommendations that enabled leadership to make informed program and policy changes.

Vienna, Virginia, Us

▪ Provided IT portfolio and product management support for a $100M+ portfolio of technology initiatives to ensure objectives of the program were achieved.▪ Established integrated project teams to bring technical and programmatic stakeholders together to drive product strategy and deliver a coordinated technology roadmap. ▪ Owned, analyzed, and managed the Program’s annual Resource Allocation Plan and Budget, which led to increased transparency and cost savings for future IT procurements.▪ Designed and implemented a capability analysis process for obtaining new technology solutions to close security gaps and meet the most pressing customer needs.▪ Supported SELC activities for the program’s technology portfolio to include system conception, design and development, production, distribution, operation and maintenance support, retirement, and phase-out or transition.

Houston, Texas, Us

▪ Prepared and led business development presentations to management team with detailed analysis and research ▪ Identified key government stakeholders to expand project scope and build client relationships▪ Analyzed and interpreted engineering plans for road projects and traffic plans to support the eminent domain arguments presented by attorneys in court▪ Handled various activities of projects including gathering information, analyzing the information gathered, and presenting key findings that support client interests

Vienna, Virginia, Us

▪ Supported and championed new entrepreneurial ventures within a large network of affiliates leading to revitalized programs and stronger financial organizations that support the communities they serve▪ Facilitated and led office meetings to teach/promote company team-building and organizational culture leading to a less-siloed organization with a stronger culture▪ Drafted business plans that included employment, financial, and management plans