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Michael Escobar Martinez Email & Phone Number
Analista de Operación Tecnologica
at
Thomas Processing & Systems
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Analista de Operación Tecnologica
Location
Bogota, D.C., Colombia
Company size
Who is Michael Escobar Martinez? Overview
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Quick answer
Michael Escobar Martinez is listed as Analista de Operación Tecnologica at Thomas Processing & Systems, a company with 90 employees, based in Bogota, D.C., Colombia. AeroLeads shows a matched LinkedIn profile for Michael Escobar Martinez.
Michael Escobar Martinez previously worked as Lider TI at Edu Labs and Team Leader at Unisys. Michael Escobar Martinez holds Ingeniería En Sistemas, Ingeniería De Sistemas from Universidad Ecci.
Company email context
Email format at Thomas Processing & Systems
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Thomas Processing & Systems
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Profile bio
About Michael Escobar Martinez
Michael Escobar Martinez is a Analista de Operación Tecnologica at Thomas Processing & Systems. He possess expertise in trader, leadership, active directory, agile project management, itil and 32 more skills. He is proficient in Español.
Listed skills include Trader, Leadership, Active Directory, Agile Project Management, and 33 others.
Current workplace
Michael Escobar Martinez's current company
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Thomas Processing & Systems
Employees
90
AeroLeads page
8 roles
Michael Escobar Martinez work experience
A career timeline built from the work history available for this profile.
Lider Ti
Current
Apr 2024 - Present
Team Leader
Jun 2020 - Apr 2024
Supervisor
Estaba a cargo mas de 15 agentes de mesa de ayuda, resolviendo incidentes y cumpliendo ANS, realización de pruebas de software, casos de uso, manuales de usuario, capacitación a personal, planificación, verificación de calidad dentro de la ejecución del proyecto, contacto con el cliente, todo manejo ITIL y SCRUM, manejo de la aplicación service manager.
Nov 2018 - Nov 2019
Gestor De Servicios
Estaba a cargo mas de 10 técnicos, los cuales realizaban mantenimiento preventivo y correctivo en mas de 8 empresas, verificación de pagos con el cliente, coordinación y seguimiento a los técnicos, administrar el inventario de insumos para los técnicos, manejo de la aplicación remedy.
Sep 2018 - Nov 2018
Supervisor Mesa De Ayuda
Capacitación a personal, manejo de operaciones administrativas y gerenciales de proyectos, manejo de plataformas, cumplimiento de ANS, soporte remoto y telefónico, solución de incidentes y tickets, creación de manuales, monitoreo de calidad, casos de uso, entrega de informes.
Feb 2018 - Jun 2018
Agente De Call Center
Soporte telefónico, solución de incidentes y tickets, manejo de trabajo sobre presión, manejo de plataforma crm, servicio al cliente, escalamiento, solución de PQR.
Jun 2017 - Oct 2017
Coordinador Mesa De Ayuda Y Monitoreo
Galma S.A.S
Realizar soporte remoto, telefonico, chat, correo y en sitio, monitoreo de cámaras, envió de técnicos, resolver incidencias, cumplimiento de ANS, verificación de indicadores, KPI, soporte a pequeñas y medianas empresas, capacitación a personal, malla de turnos, revisión de indicadores, monitoreo de calidad, soporte nivel 2, manejo de ITIL
Sep 2014 - Apr 2017
3 education records
Michael Escobar Martinez education
Ingeniería En Sistemas, Ingeniería De Sistemas
Tecnologo En Desarrollo Informatico, Information Technology
Tecnico Profesional Automotriz, Automoción Y Mecánica Del Automóvil
FAQ
Frequently asked questions about Michael Escobar Martinez
Quick answers generated from the profile data available on this page.
What company does Michael Escobar Martinez work for?
Michael Escobar Martinez works for Thomas Processing & Systems.
What is Michael Escobar Martinez's role at Thomas Processing & Systems?
Michael Escobar Martinez is listed as Analista de Operación Tecnologica at Thomas Processing & Systems.
Where is Michael Escobar Martinez based?
Michael Escobar Martinez is based in Bogota, D.C., Colombia while working with Thomas Processing & Systems.
What companies has Michael Escobar Martinez worked for?
Michael Escobar Martinez has worked for Thomas Processing & Systems, Edu Labs, Unisys, Summar Productividad, Temporales, and Asic Soluciones.
How can I contact Michael Escobar Martinez?
You can use AeroLeads to view verified contact signals for Michael Escobar Martinez at Thomas Processing & Systems, including work email, phone, and LinkedIn data when available.
What schools did Michael Escobar Martinez attend?
Michael Escobar Martinez holds Ingeniería En Sistemas, Ingeniería De Sistemas from Universidad Ecci.
What skills is Michael Escobar Martinez known for?
Michael Escobar Martinez is listed with skills including Trader, Leadership, Active Directory, Agile Project Management, Itil, Protocolo Rip, Networking, and Microsoft Sql Server.
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