Michael Esmann Bendixen Email & Phone Number

København, Hovedstaden, Danmark

Key Responsibilities:• Directed the restructuring of the Investor Services department to enhance operational efficiency and reduce overhead costs.• Developed and executed innovative sales strategies and policies to drive long-term business objectives and sustainable leadership.• Implemented aggressive performance targets to motivate employees and drive organizational success.• Oversaw and enhanced sales strategies to expand market reach and improve revenue generation, aligning with overall business goals.Achievements:• Consistently generated double-digit income growth annually through strategic leadership, efficient sales processes and effective problem-solving.• Leveraged strong analytical skills and leadership capabilities to develop effective solutions for complex business challenges.• Fostered a culture of continuous learning and adaptation, enhancing team agility and competency in new business environments.Skills:• Strategic Leadership: Proven track record in motivating teams and leading strategic initiatives to boost company performance and growth.• Analytical Problem Solving: Expertise in identifying challenges and implementing robust solutions to drive efficiency and effectiveness.• Adaptability: Demonstrated ability to quickly learn and adapt to new situations, ensuring continuous business improvement.• Collaborative Teamwork: Effective collaborator with executive partners, fostering a cooperative environment to meet and exceed business goals.

København, Region Hovedstaden, Danmark

Same position as Head of Sales, Derivatives and Securities Services, Denmark

Københavnsområdet, Danmark

Key Responsibilities:• Oversaw the strategic direction and management of the sales department for derivatives and securities services at Danske Bank, Denmark.• Developed and implemented marketing strategies to attract new customers and enhance business visibility.• Coached sales managers on product specifications, sales incentives, and selling techniques, enhancing the overall sales approach and customer engagement.• Monitored market conditions, customer buying trends, and competitor actions to dynamically adjust sales strategies and meet organizational goals.• Led the drafting of comprehensive sales plans and managed budget expenditures to ensure alignment with project targets and organizational objectives.• Motivated and led a high-performing sales team, fostering an environment of growth, product awareness, and achievement beyond set revenue targets.Achievements:• Successfully increased customer satisfaction ratings, achieving the position of number 1 in Denmark for customer satisfaction within the industry.• Exceeded sales targets through strategic leadership and effective team motivation.

København

Key Responsibilities:• Led the global securities services at Danske Bank, overseeing areas such as Derivatives, FX, Money Market, and Global Securities Settlement and Liquidity Management.• Implemented strategies to reduce operational risks by organizing and analyzing data to forecast performance trends effectively.• Recruited, hired, and trained personnel, establishing key internal functions, and defining the scope of positions for a new organization structure.• Planned and executed operations and projects, ensuring alignment with organizational goals.• Conducted root cause analysis to identify and resolve deficiencies within the department.Achievements:• Achieved significant cost savings by offshoring ~25% of the department's tasks to low-cost countries, optimizing resource allocation and operational efficiency.• Built a competent and efficient team from the ground up, setting a strong foundation for the new organizational structure.

København

Key Responsibilities:• Functioned as the primary point of contact for third-party clients regarding custody issues, including settlement status, reporting, account setup, SSI, Corporate Actions, FX, and Customer UI.• Ensured effective communication and service delivery to enhance client satisfaction and retention.

Key Responsibilities:• Led the settlement of equities and bonds in North American and Emerging Markets, including repos and securities lending transactions for Danske Bank's holdings.• Managed Emerging Markets transactions for LC&I clients and served as the primary point of contact for all Global Custody clients.

Høje Taastrup

Key Responsibilities:• Managed the handling of Cross Border Payments, including SWIFT, MT101, MT103, MT202, and manual payments.• Oversaw the team operations and ensured compliance with international payment regulations.• Coordinated with international banks and financial institutions to streamline payment processes.

Birkerød

Second in Command in the Operations Section of a Department (battalion) level employing 700 staff members. Advisor to the Managing Director on planning operations involving 800 – 1000 people of various nationalities. Work area: • Participates in the development, coordination, and implementation of operational plans. • Participates in the coordination, implementation, and development of recommendations. • Drafts directives, regulations, and procedures. • Responsible for educational planning. • Designs and maintains the department's website. • Contributes to employee development through, among other things, developmental discussions with employees. Results: • Created understandable operational plans that were practical and immediately executable. • Systematized the planning processes which subsequently became the norm for how the section handles larger projects.

The Managing Director advisor on logistical tasks at the departmental (Battalion) level. Work area: • Independently performs management functions, primarily for employees at the leader and middle management levels. • Responsible for the planning, coordination, execution, communication, and control of the logistics area at a department, as well as for the training therein. • Responsible for the development of various directives, regulations, and procedures concerning logistics in the department. • Responsible for the daily case handling within the logistics area at the department. • Responsible for employee development in the section and for exercising independent leadership of employees. Results: • Developed systematic and realistic plans that were easy for employees to implement. • Received positive leadership feedback and increased employee motivation.

Work Area:Acts as the deputy to the Head.Independently performs management functions, primarily for middle management level employees. Direct leader for 20 middle managers.Responsible for logistic services as well as the implementation of supervision and control.Responsible for the planning, organization, implementation, and control of training.Contributes to the competence development of employees, conducting employee development interviews, and participating in the selection of employees for basic, further, and continuing education.Education and guidance of middle managers, including employee development and coaching.Contributes to the preparation and ongoing control of the company's budget.Results:Personnel management was restructured so that large amounts of overtime were no longer necessary.Standardization and optimization of work schedule planning.Systematization of training through the development of an effective education plan.

Afghanistan

Work Area:The primary purpose of the role was to support the military force in the mission area and to act as a liaison to all civilian actors - local authorities as well as international organizations (GO or NGO).Independently handles case management, administration, and teaching activities.Responsible for direct coordination of the reconstruction process in Helmand province between the Afghan authorities, the British and Danish Ministries of Foreign Affairs and the Ministry of Defense.Plans and leads projects in close cooperation with the local population from the start to the end of the project.Serves as the force commander's (British Brigadier General and Danish Colonel) advisor on civilian affairs and the support the military can provide to the local population (advice, information, infrastructure, capacity building, etc.).Results:Effectively processed the results obtained from various patrols in Helmand province. This way of processing information became the norm for subsequent teams, for which I also received recognition from the commander-in-chief in Helmand province for this exemplary effort in this area.Led the merger of the British and Danish Civilian Military Cooperation elements.Successfully motivated the department to become more targeted and focused to the benefit of the Danish mission and the local Afghan population.

Kosovo

Deployment to Kosovo as an infantry squad leader for a squad of 10 soldiers.Work Area:Led and managed a squad of 10 soldiers in a peacekeeping mission in Kosovo.Conducted daily patrols and security operations to ensure the safety and stability of the local area.Acted as the primary contact point between the military unit and local communities, facilitating communication and cooperation.Responsible for the training and welfare of squad members, ensuring they remained operationally ready and maintained high morale.Managed logistics and resources for the squad, ensuring adequate supplies and equipment were available for all missions.Results:Successfully maintained a high level of security in the assigned area, which contributed to the overall peace and stability in Kosovo.Developed strong relationships with local community leaders, enhancing cooperative efforts and mutual understanding.Enhanced the operational effectiveness and efficiency of the squad through continuous training and leadership.Received commendations for leadership and dedication to mission objectives, contributing to the overall success of the peacekeeping forces in the region.

Birkerød

Work Area:The Sergeant training provided me with the essential military skills required to work as a middle manager for a group (10 - 20 employees), including the ability to lead and manage a group under various forms of stress.Basic leadership and instructor training.

Bachelor’S Degree, Hd 2.Del Økonomistyring Og Procesledelse, Graduate Diploma In Business Administration

HD 2nd part in Management Accounting and Process Management is anchored in disciplines such as management accounting, organization.

Business/Managerial Economics

HD 1st part elevates your competence level within the field of business economics. You will gain: Theoretical and practical insights.

Captain

Continuing Education Step 1 for leaders in the Army, at the Army's Officer School. The aim of the education is to prepare the officer.

Military Strategic Studies, General, Premierløjtnant

The officer training at the Army's Officer School is a comprehensive program designed to equip officers with the necessary skills.

Education record

Graduating from The Army Sergeant School with the highest average in the class

Gymnasial Education

HTX (Higher Technical Examination Program): HTX is oriented towards science and technology. This program is ideal for students interested.