Michael Facemire Email & Phone Number

Fairfax, Va, Us

Tucson, Arizona, United States

Oversaw daily system and support operations for a not-for-profit independent medical specialty board, overseeing technical infrastructure across multiple locations. Managed Systems Operations team comprised of 9 System Administrators, led the implementation, operation, and support of the technology infrastructure including network, servers, storage, hardware, and telecom. Managed budgets, procurement, and licensing, managed relationships with third-party vendors, and collaborated with cross-functional teams to ensure business needs were met. Highlights:★ Managed Help Desk function, ensuring delivery of world class support to internal customers and served as Project Manager for key technology initiatives.★ Successfully migrated 195 virtual servers from VMware to Nutanix with no downtime.★ Consistently maintained 99.9% uptime on production system.

Varied

Tucson, Arizona, United States

Directed 24-hour IT support operation for the production of various publications including Arizona Daily Star and the Arizona printing of Wall Street Journal, as well as other products within the USA Today family of publications. Provided support to Chief Financial Officer to meet daily operational needs, collaborated with cross-functional teams to achieve network and server security goals, and managed team of up to 25 personnel. Implemented security protocols, processes, tools, and third-party engagements to improve organization’s security posture, implemented disaster recovery capabilities, and provided overall technical leadership. Defined strategic direction of the IT function, aligned business needs with technology initiatives in support of operational objectives, and managed budgets.Highlights:★ Ensured compliance with various data security standards including Sarbanes-Oxley Act (SOX), Payment Card Industry Data Security Standards (PCI-DSS), and Personally Identifiable Information (PII).★ Spearheaded implementation of various tools, systems, and policies including Host Based Security System (HBSS) for intrusion prevention, ePolicy security management software, and JAMF mobile device management.★ Developed and implemented several improvement initiatives including server consolidation, workforce alignment, and the development and implementation of cross training that resulted in consistent achievement of budgetary goals throughout tenure.

Tucson, Arizona, United States

Designed and managed organization’s network infrastructure, implemented new server standards, and managed firewall, network and server monitoring for on-site and off-site assets. Trained and mentored staff, provided education and recommendations to senior leadership on a variety of technology matters including network security, and participated in the management of technology implementation initiatives.Highlights:★ Implemented use of Microsoft SharePoint to improve inter-departmental communication and data sharing to drive efficiency, and aligned business and technology needs to optimize business performance.★ Integrated 60+ physical devices into enterprise network environment.★ Served as Senior Server & Network Engineer, as well as Client Services Manager for the organization, and led the design and integration of help desk function.

Worldwide