Dedicated leader with over 12 years of expertise in IT and the medical technology sector. Global leadership experience of supporting 30+ key clients and 70+ indirect staff across five international locations.Involvement in all trial phases, therapeutic areas, and global legislative adherence (GCP, ICH, 21 CFR part 11 and more). Lean Six Sigma Yellow Belt, Shogun trained and ITIL® Foundation V3 Certified.Key achievements of improving productivity by 39%, responsiveness by 60%, and customer satisfaction by 111%.
Listed skills include Management, Clinical Trials, Customer Service, Pharmaceutical Industry, and 40 others.