DIRECTOR / MANAGER – NUCLEAR OPERATIONS / QUALITY ASSURANCEConduct of Operations/Operational Readiness Reviews/Corrective Action Program Optimization-CAP Whisperer/Quality Assurance Program Improvement/Team LeadershipEstablished reputation as the go-to resource for quickly and accurately diagnosing and resolving quality and operational performance issues. Through performance excellence, earned early career assignment as shift manager becoming the youngest shift manager in the company’s history.Achieved Reactor Operator license at age 22 and Senior Reactor Operator license at age 25 (Youngest RO and SRO in the company). Passed rigorous NRC exams and yearly requalification exams that defeated even master’s degree level applicants. Developed course materials for and taught Senior Reactor Operator licensing classes.Performed INPO type evaluations of TVA plants. Managed the TVA Operating Experience and QA programs. Was a TVA Nuclear Assurance and Licensing Manager and retired as the TVA QA Director.Improved DOE's Quality Assurance program and corrective action program implementation from unsatisfactory performance to satisfactory. Aided client’s efforts to regain regulator’s confidence through intrusive QA oversight.TVA & CECO 1973 - 2004General Manager, Tennessee Valley Authority (TVA) Nuclear Assurance, 2003 to 2004. Direct report to the Chief Nuclear Officer. Held oversight and auditing responsibility for enforcement of QA program requirements at all TVA nuclear power plants. Was a Corporate Command Center Emergency Director.Quality Assurance Manager, TVA, 1998 to 2003. Managed the internal and external audit programs including the development and maintenance of nuclear power QA program and procedures. Mentored and coached management in implementing corrective action process and was an INPO SRO Peer EvaluatorCECO (1973-1987) career included, SRO Shift Manager, SRO Trainer, Reactor Operator, Fire Brigade Chief, and other operational positions.