Michael Felber is a Professional Services Consultant at NetScout Systems. He possess expertise in troubleshooting, networking, enterprise architecture, enterprise software, network administration and 18 more skills. Colleagues describe him as "In my 20 years in IT, I haven't met many people who can get to the root cause of a network issue quicker and more accurately than Mike. His depth of knowledge is incredible and has always been an asset when dealing with a Problem Management issue. If I needed a network troubleshooter "extraordinaire" Mike would be my first choice!" and "Mike is a mission oriented troubleshooting machine. He possesses the unique ability to rapidly assess the Client challenges, recommend a collaborative course of resolution, build the necessary consensus and execute. As an individual, I always relied on Mike to provide perspective during complex customer engagements. Mike is completely unflappable and will calmly work through challenges in even the most toxic customer environments."