Skf Usa Oem (Customer Support Representative
890 Forty Foot Road, Lansdale, Pa. 19446
* OEM (original equipment manufacture’s) customer solution representative and sales covering Western Pennsylvania, Ohio, and Illinois. Customer included Honda, John Deere, Big Ass Fans, Buffalo Pumps, Warren Pumps, Follett Ice Machines & Rotork Machine. * 65 manufacturing accounts managed with 7 million in annual sales. * Created a data base intranet page to store all customer purchasing data, which is now implemented throughout the organization. * Customer location visits and value engineering.* Promoted from SKF AFTERMARKET to OEM customer solutions. * Product sales forecast and order book management of accounts purchasing.* Product quoting, order entry and expediting using SAP.* Maintenance of customer account information. * Manage logistics for orders. * Technical aptitude and experience with the ability to provide support to customers. * Resolving billing and payment terms.* Proficient in customer order handling, mainframe, Lotus Notes and Microsoft office. * Excellent knowledge in bearings, seals, housing, lubrications and mechatronics.