Michael Fermin Email and Phone Number
Michael Fermin work email
- Valid
- Valid
- Valid
- Valid
- Valid
Michael Fermin personal email
Highly accomplished Information Technology Engineer with over 11 years of experience in Systems Administration, Cybersecurity focused on email security, Network Engineering, and Project Management supporting healthcare and technology industries from startups to Fortune 500 companies.A change agent with a demonstrated track record of leading transformative improvements to an organization's Information Technology portfolio that increases the end-user experience and delivers long-term business growth.Proven team player with the ability to contribute to high-performing diverse and global teams with hands-on experience in multiple Information Technology domains.Expert knowledge in configuring and monitoring servers to maintain high availability and stabilityPassion for learning and taking on new challengesExceptional organizational and communication skills with keen attention to detail that help synthesize business and end-user requirements into project deliverables.
-
Sr. Staff Cyber Security AnalystNvidiaHollywood, Fl, Us
-
Senior Staff Cloud Security EngineerPalo Alto Networks Mar 2022Santa Clara, California, Us• Lead Email Security Service (ESS): Spearheaded initiatives to protect PANW from email threats, ensuring robust security measures were in place.• Achieved DMARC Compliance: Successfully guided PANW to DMARC compliance for over a thousand domains, managing third-party senders/services to prevent domain misuse.• Developed Automation Processes: Implemented automated validation processes to assess the effectiveness of our email firewall in blocking malicious attachments and URLs using Safe Breach.• Conducted Security Assessments: Performed in-depth technical assessments to audit internal applications, measuring the effectiveness of security controls and compliance with our Common Control Framework.• Managed Fed-Ramp Environment: Led efforts to ensure security outcomes aligned with DISA, 3PAO, and JAB guidelines to successfully pass audits and ensure our products comply with all relevant standards.• Partnered with the SOC team to ensure all applications meet the logging and requirements of our common control framework.• Lead Technical Fed-Ramp Security engineer supporting technical assessment using standard industry tools such as Nessus, Nexpose, XDR/XSIAM, etc. Ensuring compliance with DoD RMF. -
Customer Success Manager - It SecurityProofpoint May 2021 - Mar 2022Sunnyvale, California, UsAs a customer success manager, I help customers with the onboarding process for purchased solutions. We are responsible for overseeing the implementation of purchased solutions and running health checks in customers' environments to ensure they are following best practices. Empower customers to utilize solutions and the value derived, as well as assist them in adoption Proofpoint best practices, work closely with sales team in the East Coast, Caribbean, and the entire LATAM Region. Plan and lead process improvement initiatives tailored to improve overall customer success and satisfaction during a customer’s journey with the Proofpoint team. Assist customers in solving their challenges during their journey with Proofpoint and hardening their security posture.• Responsible for all aspects of the post-sales client relationship as a customer advocate for the East Coast, the Caribbean, and the entire LATAM region enforcing contract compliance and providing risk mitigation.• Responsible for providing proactive services and enhanced resource management to enterprise support program customers.• Provide crisis-escalation management, working with product management, support teams and engineering to present customer concerns and facilitate delivery of solutions.• Develops and maintain trusted relationships within the account.• Facilitate monthly and quarterly review sessions with clients to review performance metrics, open issues, and drive plans of action.• Demonstrated ability to achieve business objectives and increase revenue by successfully attaining up-sell opportunities within the existing customer base.• Eliminate customer risk proactively by communicating product alerts and facilitating engineering services. -
Systems Migration Engineer - It SecurityPalo Alto Networks Feb 2021 - May 2021Santa Clara, California, Us• Responsible for migrating applications from Expanse Okta to Palo Alto Networks Okta.• Took part in the migration from G-suite tenant.• Transfer all JamF endpoints to a new tenant and ABM.• Managed contract negotiations and renewables. • Took part in the channel migrations for Slack.• Lead project in migration Atlassian from cloud to on-prem.• Created IT knowledge articles to ensure users knew each step as applications were migrated.
-
It Engineer Iii (Acquired By Palo Alto Networks) - It SecurityExpanse Sep 2020 - Feb 2021San Francisco, California, Us• Managed user endpoint applications and domain policies via Intune and JamF Pro.• Managed deployment and configuration of endpoint policies of Sophos and Crowdstrike. • Created Mac OSX Application packages with Composer to be pushed out via JamF Pro.• Conducted proofs-of-concept (POCs) for new endpoint applications, management, and monitoring tools.• Made recommendations to purchase tools based on successful completion of POCs.• Managed Single Sign On (SSO) for all applications and Cloud Services.• Implemented and supported Cisco Meraki switches and routers.• Led weekly onboarding for new hire IT needs.• Provision users in LastPass Vault for those requiring access to sensitive accounts.• Managed user access for Meraki VPN services.• Participation in ticket queue and led the effort to drive down ticket backlog from 135 to 12 tickets in 5 weeks.• Created and led the effort to build IT Knowledge Share for all processes and procedures.• Developed roll out process and packaging for enterprise applications to control run away licenses. -
Client Architecture EngineerAutonation Jan 2020 - Sep 2020Ft. Lauderdale, Fl, Us• Conducted POC’s for new Management Tools / Monitoring Tools / Endpoint Applications / Endpoints.• Successfully Conducted 200 IGEL endpoint POC at AutoNation’s Auction houses. Following the POC sign off an additional 500 units were successfully deployed. • Successfully Conducted MDM POC using Tanium to manage 1000 Win10 / OSX Devices. Following the POC sign off an additional 25K units were deployed into the solution. • Deployed / Updated / Maintained compliancy for 10K mobile devices (iPads / iPhones) via AirWatch.• Rolled out approved patches to all 25K endpoints / 1K VDI servers via Tanium.• Triage of Cylance antivirus management console support requests.• Deployed OpenWebStar (Replacement for Java), MS Office, CDK, and other company-approved applications via Tanium.• Monitored & Troubleshoot Citrix VDI’s using Control Up.• Participated in IT Operations 24/7 on-call support rotation. -
Technical Services EngineerMednax, Health Solutions Partner May 2018 - Jan 2020Sunrise, Florida, Us• Conducted POC’s for new Datacenter Management / Monitoring / Backup Solutions.• Deployed and configured Carbon Black agent on production servers.• Participated in ticket and event triage received by the Carbon Black management console.• Deployed Cohesity Clusters across two datacenters to replace aging SQL Backup Solution.• Deployed Veeam UCS Cluster across two datacenters to replace aging NetBackup Solution.• Deployed New Citrix Shared 2016 Desktop Environment for 1100 users to replace aging 2008 RDS Systems.• Deployed New 1.0 On-Prem Wyse Management Suite to replace the aging Dell WDM 5.0 Environment.• Migrated 1100 Users from 2008 RDS to New Citrix Shared 2016 Desktop Environment.• Migrated 1100 Wyse Devices from. WDM 5.0 to WMS 1.0.• Deployed New VM’s requests via VMware VRA portal.• Participated in IT Operations 24/7 on-call support rotation. • Managed data backups for the organization.• Addressed escalated level 2/3 incidents and requests via Service Now Portal.• Conducted & Reported findings on RCA investigations.• Patched Domain Controllers via Ivanti Console. -
It Operations - System AdministratorChenmed Jun 2017 - May 2018Miami Gardens, Fl, Us• Monitored infrastructure via SolarWinds.• Managed Veeam backups for the organization including AWS storage containers for monthly jobs.• Addressed level 1/2 incidents and requests via Service Now portal.• Participated in IT Operations 24/7 on-call support rotation.• Created, and updated Knowledge Base support articles via Confluence portal.• Provisioned and managed users in Google G-Suite.• Provisioned and managed users in Office 365.• Worked with developers to deploy code via Octopus stored within our Bitbucket/GitHub containers. -
Junior System AdministratorCastle Group Jun 2012 - Jul 2017Plantation, Fl, Us• Promoted within a year from being a Help Desk engineer for exceeding goals and providing exceptional support.• Migrated 1000 users from on-prem Exchange 2010 into Office 365.• Deployed Office 365 App Suite for all 1K users.• Deployed / Managed Sophos AV Solution for all endpoints.• Deployed SMTP scanning solutions for all 200 plus copiers across multiple sites.• Managed Veeam and Symantec backups.
Michael Fermin Skills
Michael Fermin Education Details
-
Broward CollegeInformation Technology -
Broward CollegeNetwork Enterprise Administration Certification
-
Broward CollegeNetwork And System Administration/Administrator
-
Broward CollegeNetwork And System Administration/Administrator
-
Broward CollegeHonors
-
Comptia Network +Network +
-
Comptia A+A+ Certification
-
Sheridan Technical CollegeGeneral
Frequently Asked Questions about Michael Fermin
What company does Michael Fermin work for?
Michael Fermin works for Nvidia
What is Michael Fermin's role at the current company?
Michael Fermin's current role is Sr. Staff Cyber Security Analyst.
What is Michael Fermin's email address?
Michael Fermin's email address is fe****@****ion.com
What schools did Michael Fermin attend?
Michael Fermin attended Broward College, Broward College, Broward College, Broward College, Broward College, Comptia Network +, Comptia A+, Sheridan Technical College.
What skills is Michael Fermin known for?
Michael Fermin has skills like Customer Service, Microsoft Office, Sales, Contract Negotiation, Budgets, Leadership, Management, Customer Satisfaction, Negotiation, Outlook, Marketing, Troubleshooting.
Who are Michael Fermin's colleagues?
Michael Fermin's colleagues are Jie Wu, Sharon Daraby, Abhinav Singh, Anila B., Braeden Syrnyk, Julio Perez, Ivan R..
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial