Michael Fernstrom

Michael Fernstrom Email and Phone Number

Head of Global Travel Operations/Customer Care at Amazon at Amazon @ Amazon
Michael Fernstrom's Location
Seattle, Washington, United States, United States
Michael Fernstrom's Contact Details

Michael Fernstrom work email

Michael Fernstrom personal email

n/a

Michael Fernstrom phone numbers

About Michael Fernstrom

Thrive in high pressure situations that require resourceful problem solving and teamwork; Goal oriented and driven to succeed; Ability to manage multiple priorities with attention to detail; Excellent customer service skills in deadline sensitive environments; Positively impact and improve local community; Strong leadership, organizational and conflict resolution skills; Excellent computer, verbal and written communication skills; Recruiting, hiring, project management, interviewing and training management experience.

Michael Fernstrom's Current Company Details
Amazon

Amazon

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Head of Global Travel Operations/Customer Care at Amazon at Amazon
Michael Fernstrom Work Experience Details
  • Amazon
    Head Of Global Travel Operations/Customer Care At Amazon
    Amazon Feb 2021 - Present
    Seattle, Wa, Us
    As the Head of Global Travel Operations/Customer Care for Amazon’s Global Travel organization, my role includes day-to-day travel operations, strategic sourcing, vendor management, travel policy compliance, and meetings & events. In this role, I lead a highly competent international team, who are delivering within the existing travel framework to support Amazon travelers. I drive performance, provide strategic guidance, and oversee the success of the travel operations program.
  • Amazon
    Global Security Operations Center (Gsoc) Manager
    Amazon 2018 - 2021
    Seattle, Wa, Us
    Responsible for designing and deploying strategies focused on employee/guest safety and security. Created, built, and managed GSOC programs, events/meetings, and community engagement across 500+ global corporate offices. Pioneered business continuity and resilience strategies, ensuring seamless operation during crises. Led outstanding/globally dispersed professionals and vendor partners.
  • Security Industry Specialists
    Global Security Operations Center (Gsoc) Operations Manager
    Security Industry Specialists 2014 - 2018
    Culver City, Ca, Us
    Responsible for designing and deploying strategies for Amazon's corporate GSOC program. Created, built, or managed incident and crisis response programs, facilitating improved communication during incidents. Expanded the GSOC's capabilities and effectiveness through strategic planning. Led outstanding/globally dispersed professionals and vendor partners.
  • South Bay Fire Department
    Captian, Firefighter/Emt, Community Programs/Public Education
    South Bay Fire Department 2007 - 2014
    Operated as a captain for the South Bay Fire Department, directing firefighting, medical emergencies, and community programs, and serving as an Emergency Medical Technician (EMT). Incorporated comprehensive emergency response planning, equipment management, personnel supervision, and community engagement across various service areas. Maintained executive oversight of multiple safety and community facets, establishing dynamic cooperation with internal teams, schools, and celebrity partners to embed life-saving and educational best practices across the community.
  • Thurston 911 Communications
    Public Safety Telecommunicator
    Thurston 911 Communications 2010 - 2012
    Operated as a central communication hub for emergency and non-emergency calls in Thurston County, handling 50+ telephone lines, multi-frequency radios, computer-aided dispatch (CAD), and various communication and security devices. Provided critical coordination and information evaluation, ensuring timely and accurate dispatch of law enforcement, fire, and emergency medical units to locations across the community.

Michael Fernstrom Skills

Corporate Security Emergency Management Microsoft Office Customer Service Security Management Leadership Security Emergency Services Security Operations Center Security Operations Physical Security Surveillance Public Speaking Firefighting Rescue Disaster Response Nims Incident Command Microsoft Excel Security Training Preparedness Public Safety Fire Safety Homeland Security Cpr Certified Risk And Threat Assessment Cardiopulmonary Resuscitation

Frequently Asked Questions about Michael Fernstrom

What company does Michael Fernstrom work for?

Michael Fernstrom works for Amazon

What is Michael Fernstrom's role at the current company?

Michael Fernstrom's current role is Head of Global Travel Operations/Customer Care at Amazon at Amazon.

What is Michael Fernstrom's email address?

Michael Fernstrom's email address is mf****@****msn.com

What is Michael Fernstrom's direct phone number?

Michael Fernstrom's direct phone number is +131021*****

What are some of Michael Fernstrom's interests?

Michael Fernstrom has interest in Social Services, Children, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief, Health.

What skills is Michael Fernstrom known for?

Michael Fernstrom has skills like Corporate Security, Emergency Management, Microsoft Office, Customer Service, Security Management, Leadership, Security, Emergency Services, Security Operations Center, Security Operations, Physical Security, Surveillance.

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