Michael Finger Email & Phone Number

Memphis, Tennessee, United States

Analyze business processes, problems, risks and costs, develop project schedules and set budgets and milestones for I/T projects. Manage the day-to-day activities and direction of a project team while ensuring solutions for internal customers.

Memphis, Tennessee, United States

Oversee and lead system projects and upgrades for all Operation Systems. Lead and coordinate multiple system implementations for Operations-related applications. Analyze user requirements and provide system enhancement and process improvement documentation to IT developers. Perform analyses of end user requirements and identify areas for improvement. Oversee the development and maintenance of standard work instructions to ensure users understand how to appropriately utilize tools.

Memphis, Tennessee, United States

Execute project management aspects of assigned Operation system implementations from start to finish, including coordination of change management, setting deadlines, QA user testing, assigning responsibilities, and securing resources and acting as a liason with other departments as needed. Provide updates/requests to IT employees and any applicable vendors on tool upgrades/enhancements and overall system maintenance to achieve continuous improvement. Perform analyses of end user requirements and identify areas of improvement. Develop and maintain standard work instructions to ensure users understand how to appropriately utilize tools. Conduct system audits for data accuracy, research discrepancies and perform corrections. Analyze and administer reports to accurately gather, track, segregate, and distribute operations systems data and trends. Proactively work to assist others in achieving the organization’s objectives.

Education record

Education record