Michael Fleck Email & Phone Number

Gilbert, AZ, US

Coolidge, Arizona, United States

• Accountable for the development and delivery of Sales and Key account strategies for allocated accounts
• Owns and delivers against a number of Acquisition and Development lessor and airline Key Accounts

Everett, Washington, United States

• Served as the lead Business Development Director for Component Repair and Engineering Solutions. Develop sales operations processes and systems in the component repair team.
• Spearheaded creating customer engagement and selling processes for PMA and STC business with Key Strategic Airline Customers in the Americas and Europe.
• Drive ATS Sales and Marketing brand/messaging for component repair, engineering solutions, and asset management capabilities at domestic and international trade shows and conferences.
• Oversaw and direct all facets of sales and customer service of component repairs for Key Airline Customers in North America, Latin America, and the Middle East.

United States

• In my previous role as President, I:
• Facilitated and delivered Sales and Business Development representation to a select group of clients and worked in close collaboration with clients to grow their businesses.
• Provided MRO strategy and business development consultancy to deliver clients consistent business growth and strategic guidance.
• Focused on collaborating effectively with the small to mid-sized business segments whose resources were engaged with running the day-to-day operations.
• Evaluated the business by examining three key areas: how the business measures its performance, how the company evaluates its sales, and business processes relative to responsibilities assigned across the organization.
• Successfully and significantly generated improved operational performance and enhanced margins; partnered with clients to identify and implement improvement opportunities in business development, operations, supply.

Everett, Washington, United States

• In my previous role as Director of Engineering Solutions, I:
• Provided direct reports to the President of Components and Engineering Solutions for all aspects of sales and engineering solutions' customer service to domestic and international customers.
• Created strategic customer marketing material emphasizing key STC products that specialize in improving the MRO process by reducing span times, increasing mechanic efficiency, and lowering overall costs.
• Designed pricing strategies for the Engineering Solution products utilizing a market-based analytics-based approach.
• Developed a pipeline of products across multiple customer segments worth over $150M.

Everett

• In my previous role as Director of Business Development and Sales, I:
• Managed and coordinated all sales and customer service aspects of component repairs for major Airframe OEMs across four unique business units.
• Increased sales by 5% of component repair directly with key customers, including opening at least four new strategic customers not previously used by the company.
• Championed performance turn-around from less than 40% on-time performance to over 85% on-time performance within six months with key OEM.
• Established and implemented unique customer strategies for implementation across all business units, including key performance indicators.

Renton, WA

• In my previous role as Senior Manager, Customer Accounts, I:
• Served as the sales leader, responsible for over $1B portfolio of spare parts revenue, with direct leadership responsibility for over 35 account management organizations.
• Spearheaded the aftermarket purchasing sales targets through regional strategies and customer support of auxiliary parts for all Boeing Aircraft and other entities, including maintenance operations, suppliers, and.
• Developed and implemented integrated sales plans that supported the revenue targets for Material Services and passed the plan through 6 regional managers and their respective account management teams.
• Improved and expanded over ten critical relationships, secured over 25 key RFP wins, and successfully increased customer satisfaction score by 20%.

• In my previous role as Senior Manager, New and Derivative Airplanes, I:
• Led and directed a high-performance cross-functional Material Management and Supplier Management (CAS and Production) team to ensure processes, tools, and data were in place.
• Proactively and effectively identified a wide range of issues to ensure that the aftermarket requirements were operational at entry into service.
• Developed and implemented a successful strategy for Material Management on key business decisions for the New Airplane Programs.

• In my previous role as Manager, 787 Service Ready Operations, I:
• Spearheaded and directed a cross-functional team of Material Management subject matter experts tasked with implementing aftermarket demand projects for the 787.
• Provided spare parts requirements for new 787 customers on time and received a promotion to Senior Manager based upon meeting or exceeding all program milestones.
• Confirmed 7,500 provisioning spare parts and separable product structure on 20 thousand parts were in place for Entry into Service customers.