Michael Fleischman Email & Phone Number

Arlington, Virginia, Us

o Subject matter expert for technical advice and consultancy on any network topic;o Main technical interface to ensure designs are interpreted into robust solutions that meet with Lineage Logistics’ requirements;o Support and develop new products in GTT’s portfolio;o Offer advice on solution design for new services and changes;o Support the Project Manager during Implementation phase of GTT’s solution;o Present innovative ways to meet the requirements;o Support Account Managers through the sales process in a technical capacity;o Responsible for gathering customer requirements to understand technical objectives;o Lead on the production, review, and approval of high-level designs

Little Rock, Ar, Us

• Customer Meetings and Meeting Preparation: Attends customer meetings in person and via the phone. Prepares moderately complex level technical proposals and presentations in conjunction with Sales Executives. Provides moderate scope responses to product and industry questions. Demonstrates proficient solution selling abilities and effective, pro-active customer communications. (May include preparation of network topologies, network drawings, technical specifications, and assisting Sales with development of pricing and pricing requests) • Customer Solution Development: Analyzes customers business needs and develops intermediate range strategies based on knowledge of customer’s current communication network, equipment and business on how company can competitively meet customer’s needs. Independently completes moderately difficult, custom designs. • Internal and External Training: Advises customers and sales on technical aspects of company products including fit to customer’s needs, features, availability, etc. • Customer Advocate: Escalation route for customer when required for pre-sales activities and minimal post-sales activities. • Process Improvement: Will utilize expertise developed in executing the above duties to help streamline and improve Sales and SE processes. Responsible for regularly recommending improvements to management team. Outlines changes needed to the process, products, pricing based on the requirements. • Assist Sales Executives with ICB development and review, and assembles required data and initiates ICB process. • Work with appropriate internal resources to validate EarthLink’s ability and willingness to offer a desired solution. Creating Survey and Pricing requests and ensuring the accuracy and validity of such requests in conjunction with Sales to achieve expected sales goals, while ensuring the delivery of solutions that meet customer needs and expectations. • Research and present reports (ROI/TCO & Technical designs and drawings) s

Little Rock, Ar, Us

Conducts business in a consultative manner, understanding the communication applications and business challenges facing our prospective and current customers. Designs and sells solutions to new customers and drives advanced data networking solutions into existing accounts. Supports sales with proposal generation for all complex Windstream WAN designs (i.e. pricing assistance, equipment design, Visio documentation, and detailed SOW). Prepares, completes and presents all technical paperwork to the engineering team for customer implementation. Conducts training for Sales and Account development on technical concepts, features, and capabilities of data products. Conducts sales focused training to customer groups to drive technical product sets into new and existing accounts. Provides technical expertise to Marketing and Training teams during rollout of new data services or enhancements to existing offerings. Acts as technical liaison between post sales implementation groups, engineering and sales teams. Represents Windstream on customer appointments as a subject matter expert for data services, LAN/WAN technologies, LAN/WAN applications, SIP and associated LAN/WAN applications. Develops relationships via daily interaction with other sales personnel, Engineering, Account Management, and support services at all levels. Accountable for attaining monthly sales quota results. Stays current with technology as it pertains to communication infrastructure.

Little Rock, Ar, Us

Qualify all applications with Sales to determine technical viability (Implementation Meeting)Enter pertinent information onto Order Maestro forms. (T1 worksheet)Prepare and send Application Memo to customer and vendor for cutover preparation.Scrub CSRS and prepare LNP requests for cutoverWork closely w/SOC to ensure all aspects of cutover are coordinated, scheduled and ready with internal and external parties.Be present at all cutovers to ensure smooth transition to PAETEC networkWork with Data vendors and Paetec net to assign sufficient IP numbersAttend meetings with Sales to assist in sales process relaying proper technical information.Schedule and perform site surveys on required applications.

In charge or installing, programming NEC, Avaya, Nortel PBX phone systems. Working with customers on custom programming of their PBX systems.

New York, Ny, Us

Running cable (Cat3, Cat5, Cat5e, Fiber), installing Avaya PBX phone systems.